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Saga: Home insurance reviews

4.76
Based on 3,105 reviews, last reviewed 10th Sep 2026
36300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026
Julian M's avatar
Julian M

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026
Drinkell A's avatar
Drinkell A

About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (3105)

All eggs in one basket

5
Ease of web renewal at reasonable cost in easy to understand terminology for House and Cars Reviewed on: 29th September 2021

Saga reliable very informative

5
Information easy to understand ,never have to worry about missing renewel, Saga always keep me up to date .. Reviewed on: 29th September 2021

Helpful, simple to do

5
Hi have used saga foe a few years staff always helpful, knowledgeable,and explains all stages Reviewed on: 29th September 2021

Home protection

5
Can’t fault my saga home insurance. Reviewed on: 29th September 2021

Excellent customer focussed company

5
Very focussed on customer service, everything is explained fully. Competitive company who go out of their way to ensure each policy fully meets customer needs. A company that you receive the same wonderful friendly experience from whoever answers the phone. Reviewed on: 29th September 2021

Excellent value

5
Cover included that is optional extra with other insurers. Very efficient dealing with claims. Reviewed on: 29th September 2021

Exceptionally facilitated and extremely competitive.

5
It was so easy navigating the site and getting the insurance set up satisfactorily. The details and prerequisites were very clearly set out and, unlike other companies, there was absolutely no reason for concern or doubts about where one stood. Indeed, the whole process took only a few minutes and and the end there was a sense of accomplishment and reassurance. The competitiveness of the prices cannot be overstated. It is most pleasing to feel that the customer's best interest seems to take precedence over extortion - which is certainly the best recipe for success and longevity in ANY business. Reviewed on: 29th September 2021

Wonderful service

5
Helpful company, everything easy to understand and questions answered promptly. Very good value, no hesitation in recommending. Reviewed on: 29th September 2021

Quick, efficient and professional service

5
I bought Home insurance in 2020, which was a two year fixed deal, with boiler cover thrown in for free. When it was renewed in 2021 I had an email to say that my monthly payments will actually reduce, which was great news. Also contacted them recently in regard to pet insurance which again was dealt with quickly and efficiently and is very good value Reviewed on: 29th September 2021

Great insurance

5
Great insurance, good price a lot cheaper for house and contents insurance and that’s for 3 years at the same price Reviewed on: 29th September 2021

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