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Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
94% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Service

5
Saga provide an excellent service. with efficiant staff and easy to use web site. Reviewed on: 28th September 2021

horrid leak made easy

5
From the get-go Saga insurance after my leak and ceiling collapse have been very good, from the time I called them to the time all the repairs started they have kept me advised, the teams they sent have been great very professional, and went beyond my expectation in completing the repairs, just waiting on the carpets now once there fitted JOB DONE 5 STAR so far. Reviewed on: 28th September 2021

Safe as houses

5
I have found some comfort in being insured with Saga. I feel confident that they will support and help me with any enquiries that I may have. Telephone conversations always helpful. Reviewed on: 28th September 2021

A voice

5
It's GREAT to have a human voice at the end of the phone. I have been with Saga for 12 PLUS years now for home,and car insurance and will be with them for the next 12 plus years. Hopefully. Reviewed on: 28th September 2021

Excellent value insurer

5
They are very helpful, explain things well and great value for money. Reviewed on: 28th September 2021

Superb service and cover

5
Have never had to claim but believe the cover offered for the premium to be excellent. Reviewed on: 28th September 2021

Helpfull Polite and considerate

5
Im disabled and I find the staff most helpfull and go the extra mile, Ive been with them for years and Ive no plans on changing. Reviewed on: 28th September 2021

value for money insurance

4
SIMPLE EXPLANATION OF COVER. QUICK AND EASY TO RENEW Reviewed on: 28th September 2021

Good

5
Good company . I also have car insurance with them. They are quite helpful Reviewed on: 28th September 2021

Excellent value

5
Excellent value and the bonus of price fixed for three years Reviewed on: 28th September 2021

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