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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Excellent Service

Saga have excellent communication, phones answered quickly, competitive prices. Reviewed on: 28th September 2021

First class

Excellent service from representatives. Always reasonably priced products. Reviewed on: 28th September 2021

Saga home and Contents insurance

Knowledgeable, professional and friendly Reviewed on: 28th September 2021

The ideal company if you want it simple!

It’s a great relief to know you’ll be speaking to a real person. Any one of the staff I’ve happened to speak to has been able to explain anything I found slightly confusing and they keep to their word. Prices are clear and I consider them reasonable. Especially attractive was the deal whereby the price remained the same for 3 years. Reviewed on: 28th September 2021

Friends in need ,need saga

Two good friends had an electrical fire in their home .saga moved them to another home while they replaced the damaged item plus all the smoke items which took many months before they could return to their lovely home Reviewed on: 28th September 2021

I like Saga

I like Saga because I have always found a real person to speak to about my insurance needs be it for my Home or Car Insurance and found them very competitive. Reviewed on: 28th September 2021

Home contents

Good price and a straightforward process. Reviewed on: 28th September 2021

Quality Product

So simple to complete online . Excellent cover and easy to understand. Price very good . I like the three year fix . Reviewed on: 28th September 2021

Saga Outstanding

I have been with Saga a long time. They are consistent, product pricing is excellent. They really do care about their customers. The customer service is excellent. Reviewed on: 28th September 2021

Saga Home Insurance amazing value for money

They helped me fine tune an already flexible policy and their pricing and customer support was top notch...again! They sorted out my queries speedily and promptly and were courteous and helpful. I would definitely recommend them to family and friends. Reviewed on: 28th September 2021

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