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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great price

Always best quote each year with no great price increase Reviewed on: 28th September 2021

Excellent value

Ive been with Saga over ten years and it’s definitely the best,without doubt Reviewed on: 28th September 2021

Home insurance

Quick, efficient and competitive. Have never had to claim so far, but from reports from other sources, they are quick on the mark! Reviewed on: 28th September 2021

Brilliant

very helpful and friendly service had a flooding but there was no problem with saga they soon sorted it out for my claim helping me all the way will certainly stay with saga Reviewed on: 28th September 2021

Reliability at a fair price

I have been fortunate in not having to make any buildings or contents claim for several years. However, what attracted me back to Saga was the easy to use website to obtain an initial quotation followed by a friendly and helpful member of the Saga staff to clarify the issues I still had. It wasn't the cheapest quote that I had found but the research I had done & the reviews I read convinced me that it was one of the best companies to deal with. Reviewed on: 28th September 2021

Easy to contact and very accomodating

Very easy to speak to about my renewal quote and requirements, and flexible enough to accommodate both my extras and price, very pleased with both their service and price Reviewed on: 28th September 2021

Excellent service

Have every confidence in Saga and their service is proven Reviewed on: 28th September 2021

Very good

I was getting a very good deal from them,I had insurance with them the previous year,it was time for renewal, I kept getting quotes sent to me. Some of them might have been a bit cheaper, when you looked properly at the quotes, the level of cover was not as good, another thing to look at is how much will it cost when you renew, Reviewed on: 28th September 2021

Good value, no hassle.

Saga dealt with a small claim very efficiently and supplied a tradesmen to resolve the problem. The cost of our fixed price insurance did not increase on renewal. Reviewed on: 28th September 2021

Fair & friendly

Company seems interested in customers rather than money Reviewed on: 28th September 2021

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