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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Not just any insurance company

I have had 2 claims, both boiler related and both times it was sorted efficiently, I was kept in touch with regularly until it was sorted. Reviewed on: 28th September 2021

Good friendly service

Had an accident at home in the garden Saga dealt with it. Reviewed on: 28th September 2021

Great service, great product at a great price!

You can talk to someone who understands any problem and you can understand their answers. Excellent customer care and a product that meets every need at a price that doesn't empty your wallet. Reviewed on: 28th September 2021

Easy to understand and very competetivly priced

searched other companies some cheaper others more expensive but found Saga was best value and also all questions answered honestly and easy to understand. Reviewed on: 28th September 2021

Good standard of covering

The policy fulfills my needs, when I renewed last year, they guaranteed the premium for 3 years Reviewed on: 28th September 2021

Top Company

Can renew each year with confidence Reviewed on: 28th September 2021

Value for money

Good house contents insurance includes two bicycles at a very reasonable three year price. Reviewed on: 28th September 2021

Excellent

We transferred to Saga 5 years ago when our incumbent provider quoted £1,000 for home insurance. We looked elsewhere for quotations and Saga were able to provide exactly the same package with lower excess for a quarter of the price. We have been very pleased with their service and support. Reviewed on: 28th September 2021

I like your 3 year plan

Fortunately I have never needed to make a claim so I have no idea whose best. Reviewed on: 28th September 2021

easy to do

Very easy to get insurance on line Reviewed on: 28th September 2021

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