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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Mr Vernon E Holbrook

Basically, they have every insurance policy that most elderly, people can request, and be supplied with!. Reviewed on: 28th September 2021

Easy to use

Have used SAGA for a good few years and always had a competitive renewal premium. Reviewed on: 28th September 2021

Straightforward and great value

I bought house and contents insurance as it was a great value quote and everything was clear and straightforward. Haven’t had to claim yet but I’ve great peace of mind! Reviewed on: 28th September 2021

Comfortable, and good value.

Saga's three year guaranteed renewal price is very advantageous and economical. Reviewed on: 28th September 2021

Best results

Always easy to contact, pleasant to deal with and always take into consideration that I need a little bit more support as a visually impaired person. Reviewed on: 28th September 2021

Quality at a reasonable cost

Quick and easy to get a quote which when compared to other insurers makes Saga the only sensible choice Reviewed on: 28th September 2021

Good clear information on polic

3 year fixed price contract removes worry about annual renewal Reviewed on: 28th September 2021

Very professional. Took care of everything after water damage.

Our bathroom was damaged by a small leak that had obviously been going on for a number of years unnoticed. Once detected the damage was considerable but SAGA took care of everything without any fuss. Reviewed on: 28th September 2021

Great company

Very happy with the service given by Saga, everything was made clear about the insurance policy, the documents were easy to understand and if I had any doubts, a quick phone call could sort it out. Reviewed on: 28th September 2021

Not just any insurance company

I have had 2 claims, both boiler related and both times it was sorted efficiently, I was kept in touch with regularly until it was sorted. Reviewed on: 28th September 2021

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