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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Home Insurance.

We have used Saga for Home Insurance for many years and always found their representatives helpful, pleasant and the renewal process trouble free. Reviewed on: 29th September 2021

First Choice for home insurance

First class all round service and easy to contact and talk to a real person , Reviewed on: 29th September 2021

Excellent value and service

Always very friendly and helpful customer service at all times Reviewed on: 29th September 2021

Good all round service

The website was very easy to understand and when I had a question it was answered quickly Reviewed on: 29th September 2021

Covers all our needs

Our Saga home insurance covers all our needs; the documentation is easy to follow; the team are responsive and helpful if it is necessary to call them; and - bonus - this year our premium was lower. Reviewed on: 29th September 2021

Trustworthy Insurance

Very easy to get a comprehensive quote which can be fixed for 3 years. Excellent cover and clear information about the policy. Reviewed on: 29th September 2021

Claim

Had to claim broken tv no problem nes tv within few days first class service Reviewed on: 29th September 2021

The best

We have, fortunately, not had cause to call on Saga very often.However, on the 2 occasions where help was needed urgently Saga responded immediately . Well done Saga! Reviewed on: 29th September 2021

Great golf support

Good home insurance for years and reliable for use when needed. Reviewed on: 29th September 2021

Good value

Being able to fix costs for 3 years is very helpful in budgeting. The Saga reputation gives me confidence that they they will be there for me if and when required. Reviewed on: 29th September 2021

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