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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great company

Been with Saga for years and still shop around to make sure that its the best and it still is Reviewed on: 15th September 2020

Straightforward Efficiency

Set up my home Insurance last year. Straightforward set up, helpful customer service, inexpensive premium and automatic renewal so no hassle to me. Would highly recommend. Reviewed on: 15th September 2020

Likely 10

Well satisfied with both home and car Reviewed on: 15th September 2020

Always helpful and friendly

When phoning with a query or question you can be assured that the reply is always courteous and friendly, any problem is sorted very quickly. A very good service Reviewed on: 15th September 2020

Saga offers .

Saga offers good value and keep in touch with their customers. Reviewed on: 15th September 2020

Value and competence

Have always had a good experience. Competitive costs, Knowledgable, helpful, efficient and courteous call handlers. Excellent customer care. Reviewed on: 15th September 2020

Very satisfactory

Easy and simple to use and good phone support. Reviewed on: 15th September 2020

Does what it says on the tin

Help full in time of stress, no problems ,sympathetic understanding Reviewed on: 15th September 2020

Great company to deal with

Always helpful, great advice, and competitive prices, would recommend SAGA to everyone. Reviewed on: 14th September 2020

Efficient and helpful

Although I have only ever had to make a claim once many years ago the staff were very helpful and processed the claim quickly and efficiently. They are extremely helpful if I telephone with a query, calmly explaining in a language I understand. Reviewed on: 14th September 2020

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