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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Best results

Always easy to contact, pleasant to deal with and always take into consideration that I need a little bit more support as a visually impaired person. Reviewed on: 28th September 2021

Quality at a reasonable cost

Quick and easy to get a quote which when compared to other insurers makes Saga the only sensible choice Reviewed on: 28th September 2021

Good clear information on polic

3 year fixed price contract removes worry about annual renewal Reviewed on: 28th September 2021

Very professional. Took care of everything after water damage.

Our bathroom was damaged by a small leak that had obviously been going on for a number of years unnoticed. Once detected the damage was considerable but SAGA took care of everything without any fuss. Reviewed on: 28th September 2021

Great company

Very happy with the service given by Saga, everything was made clear about the insurance policy, the documents were easy to understand and if I had any doubts, a quick phone call could sort it out. Reviewed on: 28th September 2021

Not just any insurance company

I have had 2 claims, both boiler related and both times it was sorted efficiently, I was kept in touch with regularly until it was sorted. Reviewed on: 28th September 2021

Good friendly service

Had an accident at home in the garden Saga dealt with it. Reviewed on: 28th September 2021

Great service, great product at a great price!

You can talk to someone who understands any problem and you can understand their answers. Excellent customer care and a product that meets every need at a price that doesn't empty your wallet. Reviewed on: 28th September 2021

Easy to understand and very competetivly priced

searched other companies some cheaper others more expensive but found Saga was best value and also all questions answered honestly and easy to understand. Reviewed on: 28th September 2021

Good standard of covering

The policy fulfills my needs, when I renewed last year, they guaranteed the premium for 3 years Reviewed on: 28th September 2021

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