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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

A no nonsense straight talking insurance company. You get what you pay for.

Don,t do hard sell, explain everything, so you fully understand. Reviewed on: 16th September 2020

Range of cover

Useful to be able to cover camping equipment Reviewed on: 16th September 2020

We are happy to renew our house insurance with Saga again because it's a name we trust and the premium was competitive.

Easy to renew, no fuss, and a nice surprise that for an extra few pence our cover has been increased because we have been with Saga for 9-10 years. Reviewed on: 15th September 2020

Great Insurance from Saga

Prompt and satisfactory settlement of claims Reviewed on: 15th September 2020

Understanding,

Understanding, sensible, fair dealt with our problem very fairly. Reviewed on: 15th September 2020

All you need to give you peace of mind

The House Insurance covers all you need. I was able to speak to someone easily who made sure I had all the cover needed without making me pay for extra. I feel safe and secure. In the past when I have needed to claim this was dealt with promptly. I have already recommended Saga to family and friends and will continue to do so! Reviewed on: 15th September 2020

Good price excellent customer service

Very friendly and helpful staff good price and I’ve now got my car insured with you. Reviewed on: 15th September 2020

Exceptional value as against other company quotes

After receiving extortionate quote from existing company, even though I had made no claims within the Insurance period, decided time for change. Saga offered very competitive quote. Reviewed on: 15th September 2020

Found that Saga are easy to deal with

Been with Saga quite a few years, no complaints Reviewed on: 15th September 2020

Excellent service

I'm very satisfied with my Home Insurance and will probably use Saga again. Reviewed on: 15th September 2020

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