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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Very helpful and very efficient service

Received my renewal quote from my current insurer which was 60% more expensive than last year, had received a quote from saga by post and followed it through with saga and was delighted with the service I received Thank you Saga Reviewed on: 16th September 2020

Home claim

Last year my husband was robbed of his work bag which contained house and car keys, phone, cash including working cash float. Bank card, driving license and other sundry items of monetary value. As we were due to go on holiday the following day i had to get all the important locks to our property changed. Although it took a while we were able to claim back approximately one third of the loss on our SAGA home insurance policy. Further to this, the year before I lost a gold bracelet of sentimental value and was able to replace the lost item with a piece of similar quality due to my SAGA household insurance policy. Very good service from Saga. Reviewed on: 16th September 2020

Assured of cover

Saga home insurance covers all your home insurance needs for a great price. Reliable and with valuable extras if needed Reviewed on: 16th September 2020

Saga - insurance made simple

I’ve taken both home and boat insurance with Saga. Previous insurers was like an inquisition to parametrise the policy, Saga have worked hard to simplify the process and at a fair price. Reviewed on: 16th September 2020

Having compared other companies home insurance I find Saga offers the best all round insurance

Fortunatlely I have not had to make any claims but I feel confident with this company Reviewed on: 16th September 2020

Excellent service. Really like frozen premiums for 3 years.

Easy to follow conditions, clearly stated. Reviewed on: 16th September 2020

Thumbs up

Careful accurate help when needed Reviewed on: 16th September 2020

Very good company for service

First class service good contact between customer and firm Reviewed on: 16th September 2020

Saga is for People Smart with their Money

We have been with Saga for over 5 years now, they have always provided us with reliable and personable service and great support when we needed it. Reviewed on: 16th September 2020

Excellent

Excellent value for money. Clearly worded. Very helpful, friendly staff at call centre. Reviewed on: 16th September 2020

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