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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Brilliant.

Easy and friendly to take out the insurance. I needed to make a claim. My claim was handled quickly and easily by a friendly, knowledgeable gentleman. Shall definitely renew with Saga when the time comes. Reviewed on: 11th September 2021

Value for Money

Bought online the 3 year fixed deal which was very easy to complete so hopefully I will not make a claim until the period is up saving me many hundreds of pounds. Reviewed on: 11th September 2021

Confidence that claims will be treated promptly and fairly

a friend's chimney stack fell onto her car in a gale. Saga sent out someone immediately to effect a repair and her claim was paid Reviewed on: 11th September 2021

Number One For Insurance

Always helpful, efficient and reliable Reviewed on: 11th September 2021

Good policy at a good price

When I renewed my house and contents policy this year I compared the companies recommended by Which? and found Saga to be very competitively priced with the added bonus of guaranteeing no price rises for 3 years Reviewed on: 11th September 2021

Very straight forward

Friendly helpful staff to give clear advice. Paperwork is easy and straightforward Reviewed on: 11th September 2021

Great service

Very competati e prices for home contents insurance no hidden extras Reviewed on: 11th September 2021

NO QUBBLE CLAIMS

Fantastic insurance company. No quibble claims. Had to make substantial claim for some lost jewellery and it was all sorted in one phone and settled within in a week. Couldn't be more happy with this insurance company. They might be a bit more pricy but you get what you pay for. Reviewed on: 11th September 2021

No Worries.

No worries for 3 years ,outstanding product, does what it says on the tin. Reviewed on: 11th September 2021

Excellent customer service

3 years fixed price - very good price for very good cover Reviewed on: 11th September 2021

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