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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Same price for 3 Years

Not made a claim, the real test is when need to make a claim to see how efficient and the support they provide. Reviewed on: 11th September 2020

They have been the best for me

Since I started with Saga Insurance I have had no problem with them, their customer service is quite good and they are always helpful when you call so that’s why I vote for them Reviewed on: 11th September 2020

Helpful caring and polite

We had a home emergency at Christmas and they found help for us on Christmas day could not believe that they put themselves out for us so much. We were very grateful to them as it would have been a terrible Christmas without their hekp. Reviewed on: 11th September 2020

Price and customer service

easy to get in touch with and always treated in a civilised manner Reviewed on: 11th September 2020

SAGA

Excellent customer service, always go the extra mile for their customers. Reviewed on: 11th September 2020

Always helpful

No problems with staff always good Ad knowledgeable Reviewed on: 11th September 2020

Good value for money

Dealt with very professionally from start to finish Reviewed on: 11th September 2020

Great home insurance

After storm damage to our roof, saga responded very quickly, were very helpful and settled our claim quickly Reviewed on: 11th September 2020

Quick, efficient service

Always very helpful and efficient, and dealt with my claim quickly, thankyou Reviewed on: 11th September 2020

Delighted

Been with saga for many many years,had both car and home insurance up till I had a stroke and can no longer drive but kept my home insurance and will for many years to come really delighted with the service Reviewed on: 11th September 2020

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