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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great customer service

4th year with saga can't fault them Reviewed on: 11th September 2020

Excellent prices

Renewing my policies was so straight forward., Reviewed on: 11th September 2020

Very competitive rates

Telephone conversation was very courteous. A positive experience. Reviewed on: 11th September 2020

Easy, quality insurance

Saga is a user-friendly company - you always talk to a real human being who is friendly, helpful and efficient. Good value, too, for home insurance. Reviewed on: 11th September 2020

Great product at a great price

Really good online experience. Easy to get a quotation and easy to set up Reviewed on: 11th September 2020

Spoke on phone to adviser

I find going on the Internet very confusing so l spoke to an adviser and she was so helpful and l got a very good deal Reviewed on: 11th September 2020

Simple the best

Just the right product at the right price Reviewed on: 11th September 2020

Good Product fair price

Having moved to Saga home insurance this year I am impressed with the service provided and at a fair price. At the moment we have only used the boiler service but it was the same level of service that we had previously had from a utilities company but for a lot better a price. Reviewed on: 11th September 2020

First-rate service

Saga always advise me well in advance of my renewal date and included as an extra (at an additional fee) in my home insurance is the service on my central heating boiler. So far as I am aware Saga are the only home insurers to offer this service and it saves a lot of time and effort as they arrange for the servicing company to advise the date when they will be attending. The actual person who carries out the service also contacts me on the way here to advise a time of arrival. Reviewed on: 11th September 2020

Great product

Very helpful when I had a problem sorted it quickly in spite of difficulties with lock down and Covid Reviewed on: 11th September 2020

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