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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Diseased Referral

We were left a house by a dear deceased friend who was an avid Saga member for decades and who had many amazing holidays with saga including to China, Hawai and South America’s. That’s why we’d recommend saga membership to anyone. I’ve just turned 50 last week so will be joining shortly! Reviewed on: 3rd September 2021

A pleasant experience

Your agent was pleasant, helpful, patient and efficient. I chose the policy because of it’s flexibility which suited my requirements. Reviewed on: 3rd September 2021

Excellent Company

Transferred home Insurance to Saga earlier this year. Policy details clearly explained and questions answered in an easy to understand manner. Would highly recommend Saga Reviewed on: 3rd September 2021

Great value

Great value home insurance with great customer service too Reviewed on: 3rd September 2021

Prompt claim resolution

My husband dropped his camera while birdwatching. I sent photos and receipts for the claim. The insurance assessor phoned and asked a few questions. We sent our camera for repair and it came back as good as new. Everyone was professional and helpful. Reviewed on: 3rd September 2021

Helpful customer service.

Saga customer service was very helpful when I inquired about insurance for myself and for the apartment I let out. Their newsletters are also informative and have various offers available to customers. Reviewed on: 3rd September 2021

Competitive price and good customer service .

Time for renewal after checking the web for prices elsewhere. Phoned Saga and given sound advice as well as a competitive renewal price . Reviewed on: 3rd September 2021

Service

Took out the no price increase 3 year guarantee, when renewal came through they actually reduced the premium, a rare occurrence in my insurance experience. Reviewed on: 3rd September 2021

1st class service

When I had to claim, 1st class experience, knowledgeable staff. No fuss Reviewed on: 3rd September 2021

home insurance promise

excellent service and guaranteed no increase in cost for three years....bargain! Reviewed on: 3rd September 2021

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