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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Disaster dealt with!

We had a run of claims culminating in a huge water damage claim . We were looked after really well and I want to mention the customer support team , they contacted me every couple of weeks to make sure we were ok and the claim was moving in they made all the difference and helped keep us sane at the worst moments . That personal support made all the difference and I am pleased to have the opportunity to thank you . Oh Reviewed on: 11th September 2020

Home insurance

The advisor was very professional and helpful Reviewed on: 11th September 2020

Concise clear documentation

Straight forward claims procedure - no long winded forms to complete Reviewed on: 11th September 2020

Excellent service

Very cheerful staff answered lots of questions couldn’t ask for better service Reviewed on: 11th September 2020

Everything at your fingertips

Setting up was so easy as a new customer which covered everything you would need if the worse was to happen so far very pleased Reviewed on: 11th September 2020

Friendly and Helpful.

Always friendly and helpful. We have been customers for several years and have had a couple of small claims that have been dealt with quickly and efficiently. Reviewed on: 11th September 2020

bigest cover for the lowest price

Best cover I have ever had and much lower price than the competetors Reviewed on: 11th September 2020

Reliability, understanding, reasonably priced.

recommended for older folk because everything is explained in an uncomplicated way which leaves me feeling relaxed. Reviewed on: 11th September 2020

Helpful Customer Services

Always pleasant and knowledgeable. Have just received my renewal invitation at a fixed price for 3 years. Will do some research first but hope Saga are competitive as I have always had good service from them in the past. Reviewed on: 11th September 2020

Amazing

Beats all quotes and simple to understand Reviewed on: 11th September 2020

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