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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

BEST COVER FOR THE BEST PRICE

RELIABLE SERVICE FOR THE BEST PRICE Reviewed on: 3rd September 2021

Good Prices

Since moving insurances to saga, have been very satisfied with the service provided, easy to make contact with customer support when needed even during the Covid pandemic. Well done Saga Reviewed on: 3rd September 2021

Always there to answer queries mine is a holiday flat insurance

As before on phoning with a querie my mind was put at rest Reviewed on: 3rd September 2021

No price rise this year!

As promised my home insurance policy renewal costs the same as last year. Reviewed on: 3rd September 2021

Great to deal with

Very good and understanding group Reviewed on: 3rd September 2021

Hassle free easy to do on line

Have got my home insurance and then noticed the saga top picks which I get via email each month and got a freebie 50 factor face lotion -this arrived yesterday -well impressed with the freebie Reviewed on: 3rd September 2021

Great service and cover

Good to know that I have great car and home insurance for 3 years. Reviewed on: 3rd September 2021

Great product

Great cover at a fair price. Documents clear and precise, and easy to understand. In my opinion, a Company you can trust. Reviewed on: 3rd September 2021

Very friendly and knowledgeable

Very helpful and efficient polite but friendly advicers Reviewed on: 3rd September 2021

A human response

Wonderful not to have to negotiate phone menus before speaking to an advisor. My claim was sorted promptly, with empathy and the minimum of fuss Reviewed on: 3rd September 2021

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