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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

good componey

always plesent to talk on the phone Reviewed on: 11th September 2020

Professional

Easy to use web presence. Very polite and professional on phone Reviewed on: 11th September 2020

Ticks all the boxes.

very good product and excellent customer service. Reviewed on: 11th September 2020

Yes recommended

I have home and car insurance with saga and I am very happy with both Reviewed on: 11th September 2020

Fab people to do business with

Superb products. Excellent customer service. Now have car insurance as well Reviewed on: 11th September 2020

So easy to set up.

Very helpful, very friendly and nothing was a problem. Reviewed on: 11th September 2020

Very good cover, at a reasonable price

Just happy to have 100% cover, for 3 years. Reviewed on: 11th September 2020

Really helpful when you make a claim

Very professional, friendly helpful people sorted out our complicated claim following a burglary and car theft. You only really find out how good your insurance company is when you make a claim . I will be staying with Saga Reviewed on: 11th September 2020

No problem easy to contact.

When we had a claim no problem to sort out. Reviewed on: 11th September 2020

Excellent service

In my dealings with saga they have excelled in everything they have dealt with. The claim was successfully dealt with in record time. An excellent company. Reviewed on: 11th September 2020

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