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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Great value

Excellent cover at a great price very friendly and knowledgeable staff Reviewed on: 23rd August 2021

easily dealt with and easily understood

renewing my policy with the 3year option, appears to save me money and prevents me having headaches searching for the best cover. I trust the name Saga. Reviewed on: 22nd August 2021

Simplicity at its best.

Easy to use and easy on your pocket. Reviewed on: 22nd August 2021

Friendly assuring voice when in need of help

Changed to Saga and saved on house insurance and boiler cover. Charge was easy and staff of saga were very helpful. Sadly had to make a claim on the policy and again Saga took me through everything, explained clearly how it would go and followed up on the repairs. I will not change to another insurance provider - life is simple with Saga Reviewed on: 22nd August 2021

Great service easy to apply

Saga have been great to deal with. Customer service have been amazing and the application was simple and easy to follow; asking the relevant questions without being obscure. Reviewed on: 21st August 2021

Rip Off

My dad, who was aged 83 at the time first took his home insurance out with Saga in 2013. He saw an increase in 2014 to £283.59. For the next 4 years, his premiums were raised to 362.01, then £422.36, then 496.54 and finally in 2018 to £588.93 all paid by direct debit and by which time he was 88 years old when the final premium was received. I did complain without a satisfying resolution and therefore decided to find him a better deal. To add insult to injury in 2019 he had received an offer for home insurance from Saga for £288. It was always my understanding that the brand Saga stood to assist the elderly and not rip them off. Reviewed on: 20th August 2021

Confidence in the company

Parents are insured with Saga and they and I feel that they are In Safe hands should anything ever happen from an emergency through to an every day accident. Reviewed on: 20th August 2021

Strong Product

Not only do Saga offer a strong home product their service is also amazing! Reviewed on: 18th August 2021

Great service

They really go above and beyond Reviewed on: 16th August 2021

easy and comprehensive

An easy, well set out quote system on their website with clear information and a much better cost than my previous provider for better cover Reviewed on: 12th August 2021

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