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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very competitive prices

Home & Contents insurance - I looked at various price comparison sites. However, I contacted Saga directly. Very helpful staff too Reviewed on: 9th August 2021

Very satisfied with Saga Home insurance

Saga provide clear and competitive policies. Reviewed on: 8th August 2021

Great company

Always go to Saga first. simple, quick and great price Reviewed on: 6th August 2021

no price increase

Rang up to tell saga of a new valuable item. Was added at no extra cost, great Reviewed on: 6th August 2021

Amazing colleagues

We transferred our home insurance from Tesco to Saga. Our requirement was quite complicated and we were delighted with the explanation and service .. plus the cheaper price for improved cover. Reviewed on: 5th August 2021

Good cover

I've got my mum's house covered with this policy. Reviewed on: 5th August 2021

Personal service

I have had my home insurance with SAGA for the past 5 years or so. The cover level is second to none and currently on a fixed price for 3 years. The staff treat you with respect and as a person, not a number Reviewed on: 5th August 2021

When you really need it

I have my home insurance with Saga as part of my employment benefits, I know I should say this but I really do find the cover exceptional and it really does count that you have insurance for when you need to claim - superb service, quality and claims experience. That's my vote! Reviewed on: 4th August 2021

Best Home insurance.

Good fair competitive price. Customer service 100%. Never had to wait in a queue. Cannot fault. Stayed with them for 3 years now. Reviewed on: 31st July 2021

Excellent value Insurance

The home insurance cover in my policy is very comprehensive and the service from Saga staff is second to none. Excellent value for money Reviewed on: 31st July 2021

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