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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Test the best 100%

I am playing with saga for many years I’m not complacent proud of a saga and help Reviewed on: 11th September 2020

Helpful and to the point

I found the person on the end of the phone very helpful when it came to choosing what to insure and what to leave out. It is a minefield at the best of times ! Thanks Saga. Reviewed on: 11th September 2020

Excellent

I had never made an Insurance claim, but did so this year ,due to a severe water leak in my home. The Service I received to resolve my claim from the Saga Representative was excelllent. Reviewed on: 11th September 2020

Excellent in all areas

Product excellent. Customer service brilliant and product price very competitive Reviewed on: 11th September 2020

Value and Trust

Clear, helpful advice whenever it's needed. Whilst not the cheapest on the market, it provides excellent cover, tailored to meet your particular needs. Reviewed on: 11th September 2020

Great quote

A very good policy for a great price. I was able to get the information I needed over the phone and was soon able to buy the best policy for me. Saved a lot of money too over other quotes including that of the company I was with. Reviewed on: 11th September 2020

Good servive

No problems when making a claim after a burglary Reviewed on: 11th September 2020

Good value insurance, switched on staff.

Changed to Saga after prohibitive quote from previous company, will change car insurance next renewal. Reviewed on: 11th September 2020

Excellent value

Great service , excellent value and very good cover. Reviewed on: 11th September 2020

Competitive pricing over an extended period.

Genuinely seeks to enhance the well-being of its customers. Reviewed on: 11th September 2020

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