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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Very competitive

Helpful when you need. Find it very easy to contact there customer service. Reviewed on: 11th September 2020

Efficiency

Saga are professionals and do everything right Reviewed on: 11th September 2020

Superb Service

Excellent communication, when sorting out Home Insurance. Competitive rates. Always helpful when speaking to a Advisor - friendly , explaining the policy in clear, easy to understand language that makes choosing a policy easy. No "pressure" selling. Reviewed on: 11th September 2020

Always easy to deal with and very competitive prices.

If we need to clarify any details of our policys their customer service always oblige in a professional and courteous manner. Reviewed on: 11th September 2020

great cover at a good price

Three year price for home insurance is a good deal and very pleased with that Reviewed on: 11th September 2020

Great response by to current home emergency

Supported in everyway during current situation. Regular telephone contact. Reviewed on: 11th September 2020

What's not to like... ?

Competitive premiums and slick customer service. Reviewed on: 11th September 2020

Good cover at keen price

Affordable cover despite subsidence issue twelve years ago. Domestic emergency provision well worth having. Reviewed on: 11th September 2020

Excellent Car, Building and Contents Insurance

I have received quotations and bought Household and Car insurance from Saga for many years. First Class service Reviewed on: 11th September 2020

Excellent Service

I had cause to claim on home contents nsurance for a damaged IPhone X recently & they handled the claim with speed and with a customer service that was faultless. In addition, Saga are extremely competitive.. Reviewed on: 11th September 2020

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