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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

The 'Old' Saga is back!!

Used Saga for years but moved away as prices were not so good & customer service reps seemed to be more impatient. Have come back because all this has improved to the level it was years ago & with best prices for my property. It feels like coming home!! I feel that once bought I am reassured I'm covered properly & should I need to contact Saga they will deal with me politely, with no rush & with expertise. I need this after being widowed this year & although I'm younger (!),bereavement & redundancy both in a few short months has addled my brain in a way I never thought possible. Thank you Saga. Reviewed on: 30th July 2021

Good value for money

very pleased with home insurance saved alot compared with other companies espially fixed 3 year deal Thanks alot saga. Reviewed on: 13th March 2021

good value for monmey

Saga solved a choked drain problem for us at no expense to us. Thanks again Reviewed on: 25th September 2020

Trust...always good customer service

I have had, over the years, rebuilt wall after car crashed through it, a sink hole due to water leak. Saga accepted claims with no hassle efficiently and quickly. Thank you. Reviewed on: 19th September 2020

Always have well spoken telephone operators

Very comparable prices for renewal Reviewed on: 19th September 2020

Easy to transfer over to and a good price

Very Satisfied overall - from leaving my old insurer (Coop) and a good price and same service as my previous insurer Reviewed on: 18th September 2020

Absolutely no problems with this service.

We have used Saga for years and have never found fault with it. We are so pleased with the service we also have home insurance with them. We Reviewed on: 18th September 2020

HOME INSURANCE

Been with Saga Home Insurance over 60s for 3 years now. Reviewed on: 18th September 2020

Best Insurance

Few companies can manage a reduction in annual costs. This is one., And excellent service. Reviewed on: 18th September 2020

Much, much cheaper than my banks insurance for more cover!

I've never claimed but I know I have the right cover for an affordable price. Reviewed on: 18th September 2020

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