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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

SAGA APPRECIATION

Good value for money and very helpful staff when dealing with a minor third party claim involving my dog. They liaised very efficiently with my pet insurers and did not dishonour my fixed price insurance when it came to renewal. Impressive. Reviewed on: 1st October 2021

Comprehensive cover at a competitive price

I have been insuring our house for nine years with Saga. I always compare when the insurance is due with other companies but the competitive price and fringe benefits always make it no contest. Reviewed on: 1st October 2021

Mr Keith Embleton

Easy to renew, no fuss and very helpful on the telephone Reviewed on: 1st October 2021

Always knowledgeable and considerate

I have always found Saga to be helpful in always explaining their policies. Reviewed on: 1st October 2021

Peace of mind

Everything I require from home insurance is taken care of ,so I can rest easy . Reviewed on: 1st October 2021

HOME Insurance

I have always had good service, friendly and helpful staff. Have never had to make a claim, but currently on a two I I have been with Saga for years, getting the magazine and currently have contents and buildings insurance on a two-year policy which saved me some money, with no increase for the second year. they have consistently given me a most equitable price for contents and buildings insurance, and cheaper that other companies in the past. Previously had car insurance too, but no longer have a vehicle. Reviewed on: 1st October 2021

very efficient service

Given good service over many years Reviewed on: 1st October 2021

Excellent service

I got what I wanted plus more for the same price I was paying another provider. Reviewed on: 1st October 2021

Home insurance simply best

Great service and price and personal service delighted customer Reviewed on: 1st October 2021

Great Company

I insure my car and my home through Saga who beat all the comparison sites and the staff are very friendly and helpful Reviewed on: 1st October 2021

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