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Saga: Home insurance reviews

4.76
Based on 3,105 reviews, last reviewed 10th Sep 2026
36300% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026
Julian M's avatar
Julian M

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026
Drinkell A's avatar
Drinkell A

About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

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Saga Home insurance reviews (3105)

Friendly and efficient

5
When making a claim was dealt with in a professional friendly manner.The claim was dealt with quickly and satisfactorly. Reviewed on: 26th August 2026

good telephone service but expensive policys

4
good telephone service but expensive Reviewed on: 26th August 2026

Good value for your money

5
I phone up and speak to someone and it's good value for my money Reviewed on: 26th August 2026

We have had house insurance for three years & are sa...

5
We have had house insurance for three years & are satisfied customers Reviewed on: 26th August 2026

Excellent Service

5
I have always had a good service from your company. Reviewed on: 26th August 2026

very good value for money...

5
Always easy to arrange and very good value for money and customer service is great when you have queries Reviewed on: 26th August 2026

Vulnerable person left without hot water

1
Had a fault on sister in laws c/heating. Engineer contacted by saga. Engineer confirm no central heat or hot water. Left without repair. Contact my own engineer who repaired same and charge myself for 1 hour which paid for by myself. Reviewed on: 26th August 2026

Home insurance

5
I have my home contents insurance with Saga for quite a few years now and I am very pleased with them Reviewed on: 26th August 2026

SUPREME SAGA,EXCELLENT SERVICE.

5
Saga were magnificent when I had a terrible flood in my house and had to move out for 11 months! So kind,helpful and supportive throughout the whole episode!I would not go anywhere else 10 stars The customer service team I dealt with had so much compassion and understanding,and literally guided me throughout step by step I couldn’t thank them enough!Im forever Grateful Reviewed on: 26th August 2026

Easy to arrange and renewal was so easy and value fo...

5
Easy to arrange and renewal was so easy and value for money Reviewed on: 26th August 2026

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