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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2688 reviews)

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4.67

Based on 2,688 reviews, last reviewed 11th Sep 2025

4500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

A great choice Excellent value, reputable company, good customer service. Reviewed on: 11th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2688)

professional competent and understanding

After a recent hailstorm i made a claim for my damaged conservatory roof. The Saga representative was understanding, efficient and guided me through the steps required. At all times i was informed of what was happening and always asked if I myself was OK. This attitude is extremely important to older people like myself who has not had this experience and i felt complete trust in the both Saga and Evander the company who replaed the roof. Reviewed on: 1st October 2021

Number one for me

Older people need the support, plus back up,and peace of mind Saga provides this with a caring attitude rarely found Reviewed on: 1st October 2021

Clear and easy

I particularly like the 3 year renewal deal. I'm confident should I need helpI would speak to a real, knowledgeable employee Reviewed on: 1st October 2021

reliable when you do talk to them always honest and informative.

Totally trustworthy in my opinion Reviewed on: 1st October 2021

Value for money - extended price guarantee

Easy to set up insurance - excellent customer service - regular updates with hints and tips. Reviewed on: 1st October 2021

House Insurance

Competitive rates and a knowledgeable staff make the transaction easy. Reviewed on: 1st October 2021

great service

value for money and great service received Reviewed on: 1st October 2021

Three year plan.

Fixed price for 3 years is good. Reviewed on: 1st October 2021

Excellent service

Great company and competitive pricing on all Insurance’s. Keeps you informed with up to date relevant information. Brilliant company to deal with. Reviewed on: 1st October 2021

Deal very well

Saga dealt very well with my claim regarding a wall that felt on my neighbour’s car. Reviewed on: 1st October 2021

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