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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Easy Peasy

Easy insurance to set up online in the first place. 3 years same price for same cover! What’s not to like! Reviewed on: 2nd October 2021

Polite, professional service.

My claim was dealt with speedily with a caring attitude and a professional manner. I was also kept updated during the process. I cannot fault the Saga agent (Billy) I dealt with. Reviewed on: 2nd October 2021

HOME INSURANCE

I have not needed to make use of your service so far but satisfied with your regular updates . Reviewed on: 2nd October 2021

Good reliable company.

Everything is straightforward, information I receive is relevant. Reviewed on: 2nd October 2021

Helpful and a fair price

Knowledgeable and helpful in giving advice to arrive at the right insurance package at a fair price. Reviewed on: 2nd October 2021

Easy to do Business with

Customer services assistants are most helpful. Documentation is clear, in plain English, and easy to understand. The whole renewal process is very straightforward. Reviewed on: 2nd October 2021

Value for money

Easy to deal with and value for money Reviewed on: 2nd October 2021

Gives good cover

Easy to get and never had any problems Reviewed on: 2nd October 2021

The facility is adequate and the staff are good. We enjoyed our stay.

I have been enjoying their services for about 10 years without any hitch. I strongly recommend Saga. Reviewed on: 2nd October 2021

Great value

Information is really clear, easy to understand exactly what’s covered and represents great value Reviewed on: 1st October 2021

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