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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Great !

Never needed to claim,but great people to talk to and great price for thee cover offered. Reviewed on: 3rd October 2021

Great to deal with Saga

We have subsidence and we’re quickly helped, very good companies used by Saga to process our problem which is ongoing Reviewed on: 3rd October 2021

Helpful, honest company

There is always have a real person on the end of the phone who is helpful and knowledgeable. Reviewed on: 3rd October 2021

Good cover at a good price.

Easy to use and easy to contact, with helpful staff. Reviewed on: 3rd October 2021

Excelent product and service

Saga responds very quickly when you have to make a claim, and work very quickly and efficiently when you make a claim, Reviewed on: 3rd October 2021

Efficiency

Staff are very knowledgeable helpful and do not rush when on the phone.We feel very secure having both home and car insurance with Saga.The products are of a very high quality. Reviewed on: 3rd October 2021

Quality service and customer care.

A quality company with great products and customer service at competitive rates. Reviewed on: 2nd October 2021

excellent service

excellent service prefect price the same for 3 years quick and easy to set up with the friendly staff Reviewed on: 2nd October 2021

Trouble free insurance?

Easy to take out. Seems a reasonable price. I hope if a claim comes along it will be dealt with in the same manner. :) Reviewed on: 2nd October 2021

Good value, easy to manage and delivers!

Overall home insurance is good value for money and easy to manage. Have not claimed on main home insurance, but recently claimed for an emergency plumbing problem and the leak was dealt with quickly and very efficiently. Was pleasantly surprised and pleased with the service. Reviewed on: 2nd October 2021

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