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Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Helpful, honest company

5
There is always have a real person on the end of the phone who is helpful and knowledgeable. Reviewed on: 3rd October 2021

Good cover at a good price.

5
Easy to use and easy to contact, with helpful staff. Reviewed on: 3rd October 2021

Excelent product and service

5
Saga responds very quickly when you have to make a claim, and work very quickly and efficiently when you make a claim, Reviewed on: 3rd October 2021

Efficiency

5
Staff are very knowledgeable helpful and do not rush when on the phone.We feel very secure having both home and car insurance with Saga.The products are of a very high quality. Reviewed on: 3rd October 2021

Quality service and customer care.

5
A quality company with great products and customer service at competitive rates. Reviewed on: 2nd October 2021

excellent service

5
excellent service prefect price the same for 3 years quick and easy to set up with the friendly staff Reviewed on: 2nd October 2021

Trouble free insurance?

5
Easy to take out. Seems a reasonable price. I hope if a claim comes along it will be dealt with in the same manner. :) Reviewed on: 2nd October 2021

Good value, easy to manage and delivers!

4
Overall home insurance is good value for money and easy to manage. Have not claimed on main home insurance, but recently claimed for an emergency plumbing problem and the leak was dealt with quickly and very efficiently. Was pleasantly surprised and pleased with the service. Reviewed on: 2nd October 2021

Easy Peasy

5
Easy insurance to set up online in the first place. 3 years same price for same cover! What’s not to like! Reviewed on: 2nd October 2021

Polite, professional service.

5
My claim was dealt with speedily with a caring attitude and a professional manner. I was also kept updated during the process. I cannot fault the Saga agent (Billy) I dealt with. Reviewed on: 2nd October 2021

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