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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Happy Long-Time Customer

Every phone-call, every discussion with Saga always leaves me (and my husband) most satisfied with and grateful for SAGA. We have several insurances with Saga and, the few claims we have had to make, have all been honoured in a quick, friendly, patient and most empathetic manner. One really could not ask more of any Insurance Company ! Thank You Saga! (oh, and their Monthly Magazine is as informative as it is fun and worthwhile!) Reviewed on: 11th September 2020

Great service!!

Always good easy to speak to staff, very professional Reviewed on: 11th September 2020

Great product

Moved to our new home and the change of details was made so easy with sagas knowledgable people Reviewed on: 11th September 2020

Portioned payments

I love that it costs no more to stagger the annual cost, as a pensioner this is important to help with the cost Reviewed on: 11th September 2020

I live in a third floor rented apartment and insure with Saga

I insure my rented home with saga home contents policy. It was really easy to set up and was surprising good value for money. I would recommend this company to anyone . Reviewed on: 11th September 2020

This last 10 months I have had a very good experience with saga insurance.

in October 2019 we came home from holiday to a flooded home. A flexi hose on our toilet had burst and it could have been going from shortly after leaving home. Practically the whole of downstairs and part of upstairs was affected. I immediately rang the emergency number for saga and they acted immediately. If it hadn't been for covid 19 we would have been in our house earlier, but covid stopped that. We are due back home in the next few weeks. I have already recommended saga to my friends and family and reinsured our home through them again. Its good to know that someone is there when you need them and saga was. No one should ever think they can do without home insurance, we would never have been able to put our home together again without it. But it has to to be a good one and saga was for us. Reviewed on: 11th September 2020

Very helpful

Really nice to talk to a very helpful person. Spoke really well. A pleasure to do business with them. Reviewed on: 11th September 2020

customer service

Always really helpful, never been rushed into a policy. Reviewed on: 11th September 2020

Would highly recommend Saga home insurance

I have been with Saga home insurance for a few years now, I have found them to be easy to deal with and helpful when I made a claim Reviewed on: 11th September 2020

No call centres!!

We always find it easy to phone and speak with an advisor from Saga. We like the no nonsense, no extra selling approach and the fact that Saga staff all seem to be efficient and friendly too. Excellent. Reviewed on: 11th September 2020

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