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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Easy to deal with and contact, even in these troubled times.

I had a problem with the central heating earlier this year, they showed genuine concern when hearing my wife suffers with Copd, they offered to send someone round that night. I thanked them but said that wouldn’t be necessary. The engineer arrived at 8.30 the next morning and repaired the boiler. Brilliant service. Reviewed on: 13th September 2020

Security

Feel secure In knowledge that Saga Home Insurance will be there if I need it. Reviewed on: 13th September 2020

Definitely reliable and very helpful especially when you are a Senior Citizen.

I have been with Saga for many many years and have never had any problems with Insurance Claims or any other issues . Happy to recommend them to family and friends. Reviewed on: 13th September 2020

Value for money

Comprehensive house insurance without being dreadfully expensive. Hope I never have to claim on it, but it seems to cover most things. Reviewed on: 13th September 2020

Prompt, efficient service

Very happy with the efficient reminders and helpful advice and above all very reasonable charges for a good overall cover. Reviewed on: 13th September 2020

Home Insurance

Found the company to be helpful, professional and easy to follow and understand. Explained everything in detail. Resolved a query and adjusted it to my requirements whilst on the phone. Reviewed on: 13th September 2020

excellent cover & friendly people to talk to

never had any problems always good friendly talk Reviewed on: 13th September 2020

Good cover

Easy to deal with and good cover of insurance Reviewed on: 13th September 2020

TOP INSURANCE

Competitive pricing Good service Reviewed on: 13th September 2020

No quibble insurance.

Easy to arrange. Staff seem friendly and informative. I have yet to submit a claim but from my dealings so far I would not expect SAGA to offer nothing but the best method of settlement. Reviewed on: 13th September 2020

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