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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

They do what they promise; no ifs and no buts.

ALL the promises were kept, including the price promise; in fact my renewal went down. Reviewed on: 11th September 2020

Good prices

Staff very helpful and competitive prices. Reviewed on: 11th September 2020

Easy to set up

My previous provider’s quote was much higher than last year, so I shopped around and found Saga the best in terms of price and cover Reviewed on: 11th September 2020

Damage to a mobile phone

Although it took longer than expected the repair was paid for efficiently and was unexpected as we didn’t know we were insured for such an accident! Well done Saga Reviewed on: 11th September 2020

Helpful friendly service

Easy website to use and great experience by phone as well Reviewed on: 11th September 2020

Value for Money

There if you need them at a price that doesn't break the bank. In an emergency will respond quickly . Reviewed on: 11th September 2020

Good company good price

Prices compare very well with similar companies and the service is excellent Reviewed on: 11th September 2020

Good Serice

The guy on the phone who arranged the policy was very efficient and made the process painless Reviewed on: 11th September 2020

Reliable & straightforward.

Honest insurance without loads of legal jargon. Very helpful agents when contacting by telephone. Reviewed on: 11th September 2020

Happy Long-Time Customer

Every phone-call, every discussion with Saga always leaves me (and my husband) most satisfied with and grateful for SAGA. We have several insurances with Saga and, the few claims we have had to make, have all been honoured in a quick, friendly, patient and most empathetic manner. One really could not ask more of any Insurance Company ! Thank You Saga! (oh, and their Monthly Magazine is as informative as it is fun and worthwhile!) Reviewed on: 11th September 2020

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