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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Brilliant Service and Affordable premiums

Was quoted the most competitive price for Home Insurance which is now fixed for 3 years. All personal circumstances were catered for in the quote. Excellent response time for telephone queries coupled with very well informed and courteous advisers make for a pleasant overall experience unlike many other organisations. I have insurance for Home and both cars with Saga, who I would highly recommend as the experience of dealing with them has been consistently exemplary. Reviewed on: 14th September 2020

efficient and prompt

the engineer was friendly , efficient and knowledgeable. The work was carried out and the system checked in full before he was satisfied and departed. Reviewed on: 14th September 2020

Ammendment

While ammending the Insurance policy, they will do it for free unlike other insurance companies they will charge for ammenments, once policy is in force Reviewed on: 14th September 2020

,simple,wasy to understand insurance

helpful staff and easy to understand documentation Reviewed on: 14th September 2020

Quality and efficiency

Clear explanation of the inclusions, exclusions, easy access to information online a positive expereince Reviewed on: 14th September 2020

The service from Saga is extremely good

Saga are always so polite, efficient and informative, gives confidence Reviewed on: 14th September 2020

Is the best

It was a positive experience friendly m beginning to end Reviewed on: 14th September 2020

Simply the best

Helpful easy to talk too and very efficient Reviewed on: 14th September 2020

no problem

easy to set up staff great the price was right easy to talk to and to get information Reviewed on: 14th September 2020

Helpful call centre agents

Good advice when adding a valuable item to my home insurance Reviewed on: 14th September 2020

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