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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Reliable and fair insurance

Always helpful and competitively priced comprehensive policies Reviewed on: 30th September 2021

Always an excellent experience when renewing a policy.

Have always spoken to a very helpful person, all points explained clearly and patiently. Have always been satisfied when dealing with Saga. Reviewed on: 30th September 2021

Excellent

Reliable trustworthy quality insurance Reviewed on: 30th September 2021

Home insurance

Feeling secure now we have SAGA home insurance. It is a good price and gives full cover. Reviewed on: 30th September 2021

Great Insurance

Excellent home insurance at a reasonable premium Reviewed on: 30th September 2021

Kitchen flood

Prompt settlement once loss adjuster visited and submitted his report. Excellent support throughout including follow up phone calls. Reviewed on: 30th September 2021

Excellent service

Compassion and understanding following a bereavement Reviewed on: 30th September 2021

House cover

Good price helpful staff who offer good advice Reviewed on: 30th September 2021

Friendly

Friendly efficient staff plus good long term pricing Reviewed on: 30th September 2021

Home Insurance

Saga have frozen the price for three years which I consider to be a good idea. It may not be the cheapest provider but for reliability and service it cannot be better Reviewed on: 30th September 2021

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