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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very easy.

Very easy. Friendly helpful staff Reviewed on: 26th August 2026

3 year price fix.

3 year price fix. Good additional cover for breakdowns in heating boiler. Reviewed on: 26th August 2026

UNACCEPTABLE PRICE INCREASE.

ANNUAL HOME INSURANCE PREMIUM INCREASED FROM £360 TO £851 DESPITE LOYAL CUSTOMER NEVER HAVING MADE A CLAIM. Reviewed on: 26th August 2026

Very reasonably priced home insurance.

Very reasonably priced home insurance. Good reminder at renewal. Staff at Saga very understanding and helpful. Reviewed on: 26th August 2026

Bespoke and competitive

Saga can offer more bespoke cover than some other providers at competitive prices. Reviewed on: 26th August 2026

easy to deal with

good value, fair prices and easy to deal with Reviewed on: 26th August 2026

On line 3 year renewable by DD price held Good offer...

On line 3 year renewable by DD price held Good offer completed first 3 years dnd my premium was lower for the 2nd 3 year. You Always human. I would recommend. Reviewed on: 26th August 2026

.storm damage repair.

Had a gable wall fall down in a storm - quick review by local rep and replacement re-building was fully covered by Saga insurance in good time Reviewed on: 26th August 2026

Been with Saga for years and very efficient especial...

Been with Saga for years and very efficient especially with boiler cover as we had many problems with existing boiler which was installed in the house. Reviewed on: 26th August 2026

I have always liked Saga as a company.

I have always liked Saga as a company. Excellent customer service! Reviewed on: 26th August 2026

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