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Saga: Home insurance reviews

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4.67
Based on 2,693 reviews, last reviewed 19th Sep 2025
4900% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

We are both satisfied with the service we get from S... We are both satisfied with the service we get from Saga home insurance they look after us well with problems we had in past year so grateful for all ... Read more Reviewed on: 19th September 2025
Richard Thornton's avatar
Richard Thornton

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025
Chris R's avatar
Chris R
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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2693)

Good value home insurance

5
Three years fixed rate & less than last year. Superb Reviewed on: 30th September 2021
Elaine Philp's avatar
Elaine Philp

Very helpful people

5
I've used Saga for a few years and am very pleased with their products and services. Recently they were very helpful when I had to delay a payment as my D.D. had not been paid due to lack of funds. They were understanding and let me delay for a few weeks until I had the money to pay that monthly installment. Reviewed on: 30th September 2021
Paul Ryles's avatar
Paul Ryles

Long standing company.t

5
A company you can trust. Not kept hanging on the phone for someone to answer. Don't have to press numerous numbers for different options. Home Insurance is an excellent policy. Reviewed on: 30th September 2021
Alan Lester's avatar
Alan Lester

A piece of cake!

5
Everything aspect of Saga is easy to understand, no jargon to read through…. Just click through the various option and before you know it, you’re insured! Customer services are easy to get a hold of too! Reviewed on: 30th September 2021
Michele Blott's avatar
Michele Blott

Customer Service

5
Fast, helpful , friendly and efficient staff. No wait for calls to be answered. Reviewed on: 30th September 2021
Hilary's avatar
Hilary

Home Emergency Cover

5
I had to contact Saga because of a leaking cistern. The Saga staff were helpful and professional. And they arranged for an emergency plumber appointment in under 4 hours . Great communication from the plumbing company too . Most impressed by the service. Reviewed on: 30th September 2021
anne.nelson19@yahoo.com's avatar
[email protected]

Very helpful , friendly company

5
My claim dealt with quickly and efficiently Reviewed on: 30th September 2021
Joan Hollingsworth's avatar
Joan Hollingsworth

1st class

5
Whenever I've had to contact Saga whether it was for a recent claim or just for information I've always been treated with the utmost respect from what I believe to be one of if not the best companies Reviewed on: 30th September 2021
Steve Chetkowski's avatar
Steve Chetkowski

WELL AND TRULY WOULD NOT HESITATE TO RECOMMEND.

5
GOOD CUSTOMER SERVICE, GREAT PRICE WHAT'S MORE TO SAY. EXCELLENT. Reviewed on: 30th September 2021
ROBERT WHITE's avatar
ROBERT WHITE

No nonsense, comprehensive, clear and very competitively priced home insurance.

5
Searched around for a competitive product for our new self built house. Saga were the only company that provided a clearly worded and easily understood set of options on coverage presented via a great online platform. Understanding the options for cover were easy and selecting and signing up simple and clear. When I have talked to the helpline they have been very courteous, accurate and prepared to go the extra mile. Saga stand out in this day and age with a trustworthy, value for money, product and a serviced tailored to customer needs. Reviewed on: 30th September 2021
Dr G Christison's avatar
Dr G Christison

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