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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

As a disabled, &, vulnerable, person, I, feel reassu...

As a disabled, &, vulnerable, person, I, feel reassured to be with Saga. Reviewed on: 26th August 2026

Fantastic

Everything was straight forward and easy. The price was fantastic too. Reviewed on: 26th August 2026

Recomended to me, and I agree.

I was recommended Saga because of their overalll quality and particularly for customer services being helpful. Although I've only contacted them about my policies rather than make a claim, they have ben very good. Reviewed on: 26th August 2026

Professional a d friendly service.

My contents insurance was arranged on line and dealt with professionally a d in a friendly and helpful manner. Reviewed on: 26th August 2026

So helpful.

So helpful. They were with me all the way through the trauma Reviewed on: 26th August 2026

Review for Home Insurance

Value for money and long term policy Reviewed on: 26th August 2026

Helpful and customer-friendly.

Helpful and customer-friendly. I have found Saga easy to deal with and helpful in answering my queries Reviewed on: 26th August 2026

Home Insurance

I've stayed in this house for 40 years now and have had numerous insurers over that time. But Saga was just so easy to do and at a good price too. I would not hesitate in recommending them to friends, family and everyone. Reviewed on: 26th August 2026

Recent Claim

I sent this email to saga last week My Home Insurance Policy is 1014429072 On a country walk recently, I fell and lost both my spectacles and (one) hearing aid. On my return from A&E I contacted your claims team and received exceptional service. Your responders were helpful, kind and efficient, The claim was approved quickly and, after some delay from one of my quoter / suppliers, was settled. I hope you are able to find the actual people who processed my claim and can pass on my thanks. The only name I have is Klara Vasocakova – please start with her. Jim Fletcher Reviewed on: 26th August 2026

Highly Recommend

Assurance of Which recommendation and no pressure Reviewed on: 26th August 2026

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