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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Excellent in all respects

No claim made but setting up a fixed three year deal was easy and excellent for an older person. Reviewed on: 11th September 2020

The insured persons views are considered and often accepted

Whenever I have made contacted I have been treated with courtesy and the Saga representative has found the time to treat my comments with respect. Reviewed on: 11th September 2020

Great products and service

We have household buildings and contents ins and motor ins on three vehicles. The personnel involved are always very helpful, cheerful and understanding and rates are generally competitive. We have also had holiday ins cover. Overall happy with the service provided by Saga. Reviewed on: 11th September 2020

Brilliant prices

Brilliant prices & service every year Reviewed on: 11th September 2020

Friendly Staff

Have both house and car insurance. So pleased that the calls remain in this country. Staff are very good at explaining your options. Not at all patronising. Get back to you quickly. A bit pricey but you get quality Reviewed on: 11th September 2020

satisfied customer

have had car and home insurance for a number of years now and find renewals smooth and cost is compatible with other companies. Good company for aged people who have difficulty connecting on web. Reviewed on: 11th September 2020

Easy to deal with

A human answers the phone and makes it easy to get answers Reviewed on: 11th September 2020

First class service

Very informative and always keep you up-to-date in their products and how they can help Reviewed on: 11th September 2020

Fantastic company

Saga are a number one company with very helpful and professional staff always ready to help Reviewed on: 11th September 2020

Easy to deal with and responsive when claims have to be made

We had a burglary at our house which was insured by Saga, They were very helpful to us when claiming both for damage and loss. We have also had good experience with Saga travel insurance for years. Reviewed on: 11th September 2020

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