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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Well priced

Easy Company to work with for both house and car insurance Reviewed on: 11th September 2020

Simple and straightforward paperwork

Prices only go up with the rate of inflation. Reviewed on: 11th September 2020

Comprehensive.

I think the fixed price is an excellent idea and an important factor to buying. Reviewed on: 11th September 2020

Have enjoyed excellent service over many years.

Policy details are always clear and concise. Any information we need to have is conveyed in simple and easily understood terms. Reviewed on: 11th September 2020

Fair company

to date I've had no problems with this company Reviewed on: 11th September 2020

Dependable Insurance

I have only had one claim in the past 5 years and it was dealt with speedily and efficiently and although my insurance did increase the following year I did not considerate it as being penalised for my claim but more of inflation. Reviewed on: 11th September 2020

Easy

Made a claim was kept informed at all times by helpful staff Reviewed on: 11th September 2020

Very good service and friendly staff

When ever I have to contact Saga I always get a friendly member of the Saga team. Reviewed on: 11th September 2020

Excellent experience with a house claim

I had a major flood in a very expensive house and Saga were excellent and prompt in paying the claim. Reviewed on: 11th September 2020

Excellent service for both house and car insurance

We made just one claim years ago which was settled immediately and have been rewarded by having an increasingly better deal every year. Reviewed on: 11th September 2020

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