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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

I feel confident having Saga home insurance behind me.

The telephone staff answer any questions I have, insuring with SAGA makes me feel secure. Reviewed on: 11th September 2020

Fair and competitive

Good level of cover at a fair price. Reviewed on: 11th September 2020

friendly & efficient

No fuss completely proffesional ideal product. Reviewed on: 11th September 2020

They are No 1

You can make contact at any time, you can speak to a human being and things get sorted. No...press 1 for....press 2 for....press 3 for.....press 101 for.... Saga just gets you to where you want to be. Reviewed on: 11th September 2020

let you off for the last survey

wouldnt let me vote but hey-ho things happen but cant fault my 2 policies keep the good work up(5 star) Reviewed on: 11th September 2020

Excellent service, value and security knowing who is covering my home

The three year lock on premiums is an excellent package Reviewed on: 11th September 2020

No hassle cover

Everything done online - paper free - have had motor insurance also Reviewed on: 11th September 2020

Saga: the scintillating star of the insurance market

My experience of Saga in relation to house insurance, car insurance and holiday insurance is that this company is creatively proficient and throughly efficient. Reviewed on: 11th September 2020

Great Company

I have my car insurance and home insurance with Saga and have always been more than happy with their service and for a grumpy 77 year old that must be good news. Reviewed on: 11th September 2020

Good service when we needed to claim

Our house was burgled last September. Following the burglary we had to aim on our house insurance. Saga proved to be very helpful during this process. Reviewed on: 11th September 2020

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