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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very good overall insurance - home and contents, reasonably priced easy to deal with

Good response whenever the need to speak to someone arises, actually speak to a human voice Reviewed on: 11th September 2020

Good Service

Very quick to act when my boiler broke down some one here within the hour all fixed that day Reviewed on: 11th September 2020

Value

Not the cheapest quote but discussion reached a figure which reflects the value for money and excellent service. Reviewed on: 11th September 2020

Handle Claims Well

Had issues with service from claim assessor who were assigned but Saga / Towergate got them sorted in the end Reviewed on: 11th September 2020

Level of service

Efficient and helpful service at sensible price. Reviewed on: 11th September 2020

Home and Contents

Excellent cover for every eventuality Reviewed on: 11th September 2020

Best Home Insurance Company

Considerably cheaper than our previous provider, for the same cover. Reviewed on: 11th September 2020

Comprehensive

Renewed a valuable and sentimental necklace for me. Reviewed on: 11th September 2020

A change for the better.

I moved to Saga from a company based in Norwich. I had never made a claim but was paying a lot more than I now do with Saga! A change for the better! Reviewed on: 11th September 2020

Satisfied customer

Have been with saga for a long time Reviewed on: 11th September 2020

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