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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

We claimed on our home insurance for flood damage

We felt supported by Saga from the beginning to the end of our claim procedure, in spite of the Covid 19 lockdown and numerous delays in getting the work completed. Reviewed on: 11th September 2020

Competitive and easy to deal with.

No hassle good price insurance. Customer services excellent. Reviewed on: 11th September 2020

never had a problem

easy to set up on line or even to discuss per phone with a convenient three yesr no more stress cost Reviewed on: 11th September 2020

Saga

A recent claim was accepted without fuss and handled very quickly Reviewed on: 11th September 2020

Saga - the Best!

Always excellent and appropriate Reviewed on: 11th September 2020

good customer service and competitive prices

Easy to connect with and customer services are friendly and helpful. Competitive band flexible prices. Reviewed on: 11th September 2020

Excellent claims experience

We were burgled and patio door smashed. Claim handled effectively including door board up via saga emergency. Both building and contents claims dealt with in people focused way. Reviewed on: 11th September 2020

Good Response

Been with them for many years and mother before me - Saga have always given a good response to any claim Reviewed on: 11th September 2020

Customer care

For the elderly the telephone communication is excellent, very friendly, very patient and willing to explain every detail. Very refreshing when most telephone conversations are rushed and not always clear to aged people. Reviewed on: 11th September 2020

Landlord Insurance

I had the tenants from Hell. Saga insurance helped with legal , and damage to the property. One doesn't really think about insurance until something goes wrong. Saga came up 5 stars! Thank God I had their insurance Reviewed on: 11th September 2020

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