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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2709 reviews)

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4.69

Based on 2,709 reviews, last reviewed 17th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Good level of cover for competitive price

Very easy to follow website. Good prices and well defined extras. Cover details all shown so easy to pick the level of cover you require. Reviewed on: 29th September 2021

No claims yet and hope never to have any,

I have no complaints. Saga keep me informed. So far i have not needed contact them Reviewed on: 29th September 2021

First class

Really first class service No trouble with any questions or concerns Reviewed on: 29th September 2021

Excellent service

Always helpful, no ling waits on the phone easy to use website Reviewed on: 29th September 2021

Very easy to set up my home insurance

easy to set up and deal with uk call centres Reviewed on: 29th September 2021

mixed feelings

The product is as good as others. Claims experience was ok. Time hanging on telephone was far too long while supposedly number 1 in the queue. Policy number not recognised by underwriter's software, Covea.Insurance, so could not deal with the firm on line. Reviewed on: 29th September 2021

Peace of mind

Competitive prices from a company that has a good track record. Everything the customer wants....peace of mind in the event of an emergency Reviewed on: 29th September 2021

Simple upfront insurance

Easy to understand policy & three years fixed policy price so no worries for three years Reviewed on: 29th September 2021

50% cheaper than previous supplier

Excellent customer service, price was 50% cheaper than our existing supplier. Reviewed on: 29th September 2021

saga home insurance

very fair and helpful when making a claim. Reviewed on: 29th September 2021

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