Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

View other Saga products

4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews Write a review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Review Saga: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Excelent service

Excelent service when I made a claim for an accident in the home. Prompt response and great follow up. Reviewed on: 29th September 2021

easy to arrange by phone and good value

Compared to my previous provider much better value and not being keen on any internet bank transactions was able to pay by debit card over the phone. Reviewed on: 29th September 2021

Good level of cover for competitive price

Very easy to follow website. Good prices and well defined extras. Cover details all shown so easy to pick the level of cover you require. Reviewed on: 29th September 2021

No claims yet and hope never to have any,

I have no complaints. Saga keep me informed. So far i have not needed contact them Reviewed on: 29th September 2021

First class

Really first class service No trouble with any questions or concerns Reviewed on: 29th September 2021

Excellent service

Always helpful, no ling waits on the phone easy to use website Reviewed on: 29th September 2021

Very easy to set up my home insurance

easy to set up and deal with uk call centres Reviewed on: 29th September 2021

mixed feelings

The product is as good as others. Claims experience was ok. Time hanging on telephone was far too long while supposedly number 1 in the queue. Policy number not recognised by underwriter's software, Covea.Insurance, so could not deal with the firm on line. Reviewed on: 29th September 2021

Peace of mind

Competitive prices from a company that has a good track record. Everything the customer wants....peace of mind in the event of an emergency Reviewed on: 29th September 2021

Simple upfront insurance

Easy to understand policy & three years fixed policy price so no worries for three years Reviewed on: 29th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Newcastle Building Society 0.00 from 0 reviews
Home Insurance
from Emerald Life 4.48 from 27 reviews
Home insurance
from Littlewoods 3.89 from 4 reviews

Want to see more from Saga?

Car insurance
from Saga 4.83 from 9560 reviews
Health insurance
from Saga 4.81 from 770 reviews
Travel insurance
from Saga 4.77 from 1077 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub