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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Lockdown treatment

When I made a claim during lockdown the treatment I received from staff working from home was excellent. I was payed directly into my bank. Reviewed on: 29th September 2021

Reliable

I'll give thus 5 stars if my legal expenses claim is approved. Never claimed this before but desperately need it now. In any event I've been with saga a few years and their rates are competitive. Reviewed on: 29th September 2021

Great Home Insurance Cover and Peace of Mind.

I changed only this year, after being with my previous broker for many years. The service received from Saga was thoroughly professional, swift, and obviously impressive. I most certainly do not regret changing my cover, for one moment. Reviewed on: 29th September 2021

Excellent cover

I took out the home contents cover and my boiler stopped working and I am covered for multiple visits with no excess including parts and labour. A brilliant service with peace of mind! Reviewed on: 29th September 2021

Easy to renew and guaranteed renewal price

If you are claims free renewal automatic which is ideal for me. Reviewed on: 29th September 2021

Competitive

Competitive price for the cover, knowledgeable operatives. Reviewed on: 29th September 2021

Very competitive product

I find Saga home insurance to be very easy to understand,straightforward layout of what cover is on offer. Being retired, I spend a lot of time checking lots of offerings from different insurance companies, and find Saga best value for money Reviewed on: 29th September 2021

ALWAYS GOOD SERVICE

I have used SAGA for many years for home insurance, holidays and car insurance, too. Without exception the staff are always friendly , helpful and knowledgeable - the product is pretty good, too! Reviewed on: 29th September 2021

Home Insurance

Competitive price from a 300 year old home which is listed, in a conservation area and a World Heritage Site. Easy to renew, friendly people who are happy to help. Reviewed on: 29th September 2021

A company you can trust

I have various insurances with Saga and every time I phone with a query they are so helpful and courteous. Would recommend then to anyone. Reviewed on: 29th September 2021

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