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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

VERY EFFICIENT , COMPREHENSIVE AND GOOD CUSTOMER SER...

VERY EFFICIENT , COMPREHENSIVE AND GOOD CUSTOMER SERVICE , BY PHONE AND ON LINE RARE THESE DAYS Reviewed on: 14th August 2025

New to Saga travel insurance

Exceptionally easy to get quote very competitive and quick to respond Reviewed on: 14th August 2025

Good experience throughout easy to apply respectful...

Good experience throughout easy to apply respectful and professional staff Reviewed on: 14th August 2025

Travel insurance

Easy to use travel insurance website..Clear policy provisions and exclusion definitions.Options of choice of level of cover given Reviewed on: 14th August 2025

Excellent service

Very responsive customer service. Clear and plainly worded documentation. Excellent value for money. The agents we spoke to were all well-prepared, and able to make adjustments to our coverage without fuss. Reviewed on: 14th August 2025

I chose the higher level of insurance for peace of mind

I chose the higher level of insurance for peace of mind if anything did go wrong. Reviewed on: 14th August 2025

Helpful.

So far very positive and gave accurate advice. Yearly cover good value. Reviewed on: 14th August 2025

No issues either with claims or customer services

No issues either with claims or customer services Reviewed on: 14th August 2025

Renewal cheaper than last year covers what I need

Renewal cheaper than last year covers what I need Reviewed on: 14th August 2025

Very reasonable price for years travel insurance and...

Very reasonable price for years travel insurance and if you have to add a condition on price stays the same Reviewed on: 14th August 2025

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