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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Saga looks after its customers

Saga were very quick to reassure customers at the start of the pandemic lockdown regarding travel insurance with regular emails. Then they introduced lots of innovative things to do do whilst stuck indoors. All very much appreciated - thank you! Reviewed on: 26th August 2020

Recommended by friends

Thankfully never had to claim but heard good reports from people who have and know from experience that Saga holiday reps are most helpful and efficient when problems do arise Reviewed on: 26th August 2020

Great customer service

The people who work at Saga on the phones are amazing outshine all other companies in their willingness to help and their patience in answering all enquiries Reviewed on: 26th August 2020

Market competitive

A full insurance covering all aspect of health and safety providing peace of mind and excellent value for money Reviewed on: 26th August 2020

As soon as the covid19 hit Saga ran away

I have stayed in the canaries as it was the safest thing to do and and because of the UK quarantine I am now not insured and it was a waste of money Reviewed on: 26th August 2020

Customised for over 50's

Sensible and down to earth for > 50. Very good reviews gives clients confidence. Reviewed on: 25th August 2020

Great service

I called on behalf of my father and after waiting just a few min for someone to pick up the phone I had a warm welcome voice answer the phone. I policy was taken out and the process was easy, everything was explained to me in full. Reviewed on: 24th August 2020

Simple, quote system, good cover, sensible price

Simple, quote system, good cover, sensible price Reviewed on: 22nd August 2020

Value for money

Excellent cover and cares about the customer Reviewed on: 20th August 2020

saga is great

I needed to renew my car insurance & my current providers quote had gone up considerably! I looked for an alternative & Saga came up with the goods! Not only cheaper but offering more for my money! A win win all round! Reviewed on: 5th August 2020

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