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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Great Customer Service

Great customer service and help when required. Value for money regarding all aspects of the insurance offered, more than comparable with other providers with like for like. Reviewed on: 25th September 2021

Meets our needs and value for money

Comprehensive policy at a very good price. Customer service staff are always very helpful. Greatly appreciated the flexibility shown as we moved out of lockdown and began to travel again. Reviewed on: 25th September 2021

Goes the extra mile

Very helpful when my husband had health problems when we were in Norway. Did everything possible to help us. Reviewed on: 24th September 2021

Suits our needs

Have had travel ins with Saga for a few years now. Husband had open heart surgery in 2017 and both have other medical conditions but Saga insurance gave us the cover we needed to take a holiday in Australia and New Zealand at the end of that year ‘without breaking the bank’! Reviewed on: 23rd September 2021

Great service

Great service and price from Saga Reviewed on: 18th September 2021

Travel insurance

My husband is over 65 and this meant we had to change our insurers and chose SAGA. We have found them really helpful and we feel secure travelling with their cover. Reviewed on: 12th September 2021

Simple to organise, reasonable cover for single trip and some covid cover.

Previously had separate individual annual policies but due to covid this time only taken single joint policy for upcoming trip to use credit/rearranged from last year's cancelled trip. as no other travel booked, only taken out single policy as hopenext year if travel resumes, premiums may be more reasonable if covid then more manageable. overall easy to navigate website, arrange cover and documents sent immediately. Reviewed on: 11th September 2021

Great Insurance

Saga are always friendly and helpful and their products are very competitive. Reviewed on: 11th September 2021

Came through when I needed

Saga took immediate control when I was rushed into hospital in st Petersburg. On returning home it took less than 10 days for the money to be back in my account. Brilliant service Reviewed on: 11th September 2021

So flexible

After a bad experience with another company, I changed to saga - best move ever! Despite covid causing several cancellations saga were totally flexible without cost. Their agents were superb. Reviewed on: 11th September 2021

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