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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

No hassle insurance

Lovely staff, very helpful,and a trustworthy company Reviewed on: 28th September 2021

Excellent

Unfortunately my husband became ill on the Saga cruise, the treatment and service we received was excellent. Reviewed on: 28th September 2021

Holiday Insurance

I have always been happy with Saga and am happy to recommend them. Reviewed on: 28th September 2021

Great customer service

Saga have been helpful and efficient. They still tried to help even with all the travel restrictions. Reviewed on: 28th September 2021

Straight forward

When ever you contact Saga, they're always pleasant & polite. There policies are straight forward & easy to understand. Should you be unfortunate enough to have to make a claim you get the feeling it would be hassel free. Reviewed on: 28th September 2021

Ridiculous Price Hike

Seeking identical insurance to previous year. Identical destination, same time of year, etc and now being quoted a price hike of over £1000. - No thanks SAGA. Reviewed on: 28th September 2021

Helpful, not necessarily to their advantage

Advised when I had accidentally double insured. Saga ended up with the business. Reviewed on: 28th September 2021

Reliable for Heath issues and age limit

I was ‘refused’ insurance because I had reached over 70 Saga have been reliable each year I get older. Reviewed on: 28th September 2021

Medical emergency

My late wife spent 3 weeks in a Canary Island hospital and was repatriated by private air ambulance together with dedicated doctor and nursing staff. A Saga representative supported us throughout the traumatic ordeal. Reviewed on: 28th September 2021

Everything required in an annual travel policy

Unfortunately due to covid have yet to take a holiday, but policy carries over to next year! Reviewed on: 28th September 2021

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