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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

I fell ill in Vietnam

I fell ill in Vietnam and was hospitalised for 5 days. Saga and their medical team took care of everything and repatriated me as well. Saved me lots of stress sorting everything out. Thanks Reviewed on: 13th August 2025

Had travel insurance for many years with Saga.

Had travel insurance for many years with Saga. Staff are always very knowledgeable , friendly and helpful when you contact them at renewal time. The cover add ons are excellent. Reviewed on: 13th August 2025

Good service, and a keen price..

Good service, and a keen price. Used last year and pleased with things, so renewed this year. Will likely use again, ask for quotation. Reviewed on: 13th August 2025

Reliable Service

SAGA has always explained clearly what the best travel insurance package is for myself and my husband. Recently my suitcase was stolen at Gare du Nord and , although my claim is still being processed, they have kept me in touch throughout. i feel I can trust SAGA. Reviewed on: 13th August 2025

Clear product, plain English good value. Very pleased.

I have purchased this cover elsewhere before, that was a poor experience, so I thought I would try Saga. They have a clear website, relevant questions supported by good information and pertinent examples. The experience felt like they understood me and what I needed. The end result was also a competitive price a gave us confidence in the product when travelling. Reviewed on: 13th August 2025

I have been a Saga customer for travel insurance for...

I have been a Saga customer for travel insurance for many years and have always found them perfect ideal for all my needs. A few years ago I was taken severely ill only a few days before a cruise and had to cancel. All my payments were refunded quickly, politely and with only the necessary amount of checking. I thought that renewing my insurance once I had recovered would be difficult and expensive but the brilliant advice I received as to what to do meant that after just one phone call I was again covered by an ideal policy at an acceptable price. At 85+, i can do without hassle and I have never had that from Saga. My next two holidays are therefore already insured through them. Reviewed on: 13th August 2025

Very helpful

Very helpful and polite when arranging my travel insurance Reviewed on: 13th August 2025

Indian tour

On an Indian tour our guide and tour manager provided a service which maid all guests feel safe and well looked after. Reviewed on: 13th August 2025

Excellent value for money travel insurance...

I liked the way Saga operated their travel insurance which covered all my medical conditions with excess. Reviewed on: 13th August 2025

Excellent customer service

Have always been happy with their customer service and assistance given. I have never had a problem in ant communication. Reviewed on: 13th August 2025

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