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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

Exactly as you’d hope the best travel insurance to be.

Exactly as you’d hope the best travel insurance to be. Friendly, professional and knowledgeable staff. Very organised and efficient and nothing is too much trouble. No need to look around for travel insurance any further. Reviewed on: 13th August 2025

A sympathetic and very helpful

A sympathetic and very helpful person found me a suitable and cost effective travel insurance for my cruise. The quote was very favourable compared to other companies Reviewed on: 13th August 2025

Great customer service team.

Every time I call the customer service team, I always find them courteous, professional, understanding and helpful with my needs and requests. Reviewed on: 13th August 2025

I use Saga for all of my travel insurance...

I use Saga for all of my travel insurance and they are excellent. The website is easy to use, my policies are simple to access and their prices are very reasonable. Reviewed on: 13th August 2025

Best value for money and cover, easy to arrange.

Best value for money and cover, easy to arrange. Reviewed on: 13th August 2025

Excellent service.

Excellent service. Always efficient and friendly Reviewed on: 13th August 2025

Good at explaining everything but a bit of a experie...

Good at explaining everything but a bit of a experience when you are told they need to refer you to the underwrighters they could reduce the time you wait on the phone for it to be answered. Reviewed on: 13th August 2025

Excellent value for money.

Excellent value for money. Efficient and friendly service. Reviewed on: 13th August 2025

Good for holiday insurance polite knowledgeable staff.

Good for holiday insurance polite knowledgeable staff. Gave options for yearly or monthly. Yearly cover cheaper than single trip. Reviewed on: 13th August 2025

Fast efficient quote.

Fast efficient quote.Everything in yr holiday insurance is clear & concise.Excellent customer service.I feel comfortable while on holiday knowing i have an emergency contact number iff needed. Reviewed on: 13th August 2025

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