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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1549 reviews)

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4.78

Based on 1,549 reviews, last reviewed 9th Sep 2026

43700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Unfortunately I had to cancel a trip to Canada due t... Unfortunately I had to cancel a trip to Canada due to a relative passing away. They refunded my air fare etc. without any problem. Reviewed on: 9th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1549)

all ways a good experience great staff

all ways a good experience great staff Reviewed on: 13th August 2025

It’s the inclusion of cruise cover that makes Saga t...

It’s the inclusion of cruise cover that makes Saga the best. Simple as that! Reviewed on: 13th August 2025

Very easy for worldwide coverage.

Very easy for worldwide coverage. Reviewed on: 13th August 2025

Easy to renew over the phone.

Easy to renew over the phone. Answered my queries well about cover for a cruise. Reviewed on: 13th August 2025

Obtained insurance for a one trip holiday, I then bo...

Obtained insurance for a one trip holiday, I then booked a second holiday and when asking for a second trip cover the representative took me through the benefits of a one year policy which I then purchased. The lady couldn't have been more helpful and friendly. Full thumbs up from me. Reviewed on: 13th August 2025

Excellent Service we both feel we are in good hands...

Excellent Service we both feel we are in good hands whilst on holiday Reviewed on: 13th August 2025

Confident we are covered

Saga covers our medical conditions and we feel confident it will be there for all eventualities, which gives us peace of mind when we go on holiday. Reviewed on: 13th August 2025

Easy to set up

Easy to set up and get good value cover online. Reviewed on: 13th August 2025

Excellent staff and very good value

Excellent interaction with staff who sought to ensure all my health conditions were covered. At no time did they give bad information and advice Reviewed on: 13th August 2025

Prompt efficient attention when claim was necessary

Prompt efficient attention when claim was necessary Reviewed on: 13th August 2025

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