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Saga: Travel insurance reviews

4.86
Based on 1,074 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025
Sylvia Q's avatar
Sylvia Q

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025
JTW's avatar
JTW

About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1074)

Review of the Saga, Travel insurance:

Simple to organise, reasonable cover for single trip and some covid cover.

5
Previously had separate individual annual policies but due to covid this time only taken single joint policy for upcoming trip to use credit/rearranged from last year's cancelled trip. as no other travel booked, only taken out single policy as hopenext year if travel resumes, premiums may be more reasonable if covid then more manageable. overall easy to navigate website, arrange cover and documents sent immediately. Reviewed on: 11th September 2021

Excellent service for providing winter sports cover...

5
Excellent service for providing winter sports cover to the over 80’s. Reviewed on: 26th September 2025

So helpful!

5
Any interaction by telephone has been so much less stressful than my experience with other insurers. Reviewed on: 26th September 2025

Excellent service, and competitive renewal premiums...

5
Excellent service, and competitive renewal premiums so no need to hunt around every year Reviewed on: 26th September 2025

Price drop

5
Annual cover for 2 adults UK and Europe. Easy to apply and claim. Efficient and courteous Reviewed on: 26th September 2025

Great product and excellent value for money, good co...

5
Great product and excellent value for money, good coverage for existing medical conditions. Never had to claim so can't comment on that process Reviewed on: 26th September 2025

Fantastically helpful staff.

5
Fantastically helpful staff. Dealt with my claim immediately and very efficiently. So pleased that I have now insured my car with Saga as well! Reviewed on: 26th September 2025

Good start hope it continues

4
Information very good, not rushed to answer the questions , I hope I will not have to make a claim but if something happens then that will really show how good you really are. If everything stays good then I will look into house and contents insurance Reviewed on: 26th September 2025

Excellent, extremely helpful service when I become i...

5
Excellent, extremely helpful service when I become ill in India. Frequently checked on my progress. Initially the hospital wasn't on their list, but they contacted it and arranged to settle the account. Reviewed on: 26th September 2025

Plain language

5
Plain language clear straightforward system Reviewed on: 26th September 2025

Covers for extended holidays

5
Reviewed our annual policy as it allows us to travel for 90 days for one trip. Reviewed on: 26th September 2025

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