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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (1078 reviews)

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4.76

Based on 1,078 reviews, last reviewed 5th Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Cancelled my policy due to having a chest infection. I took out a Saga travel insurance policy expecting the premium service and peace of mind they promise to older travellers. Unfortunately, my experien... Read more Reviewed on: 5th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1078)

Friendly staff

Very friendly helpful staff that listen to your needs and match the policy according Reviewed on: 26th September 2025

Excellent communication skills.

Excellent communication skills. Always very helpful, even when issues must seem very trivial to them. Good value for money. I have never had to make any claims or needed assistance but have confidence that would get good service. Reviewed on: 26th September 2025

Excellent Prompt Service

While travelling in the last few years Saga had offered excellent prompt service when needed. Reviewed on: 26th September 2025

Good service from Saga

I've used Saga for my travel insurance for the last couple of years. Being over 70 most insurers prices have shot up. Thankfully I have had no need to use the insurance. Reviewed on: 26th September 2025

A great company to deal with

The staff are always helpful, professional, caring and empathetic. Reviewed on: 26th September 2025

Quick & easy.

Quick & easy. Efficient, friendly reps. Very helpful. Reviewed on: 26th September 2025

Very helpful

Helpful and prompt payment for claims Reviewed on: 26th September 2025

good price and pleasant staff.

good price and pleasant staff. very easy to deal with Reviewed on: 26th September 2025

Always go to Saga.

Always go to Saga. I like their reliability and great customer service. Reviewed on: 26th September 2025

Very helpful person at the end of the phone line to...

Very helpful person at the end of the phone line to help me to fill in the medical details accurately and make sense of the jargon/nuances behind the questions. Reviewed on: 26th September 2025

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