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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

A friendly service that You'll stick with!

I've use them annually for more than 10 years and still keep with them. They've all ways explained the policies clearly I'm responded promptly and effectively when I had to cancel because of the pandemic Reviewed on: 26th September 2025

Great service claim delt with smoothly

Great service claim delt with smoothly Reviewed on: 26th September 2025

Used Saga travel insurance for years - they are exc...

Used Saga travel insurance for years - they are excellent Reviewed on: 26th September 2025

I have used Saga for travel insurance for a few years..

I have used Saga for travel insurance for a few years now and always found them very efficient but also very pleasant if I needed to phone them. Fortunately I have not had to use them for a claim yet! Reviewed on: 26th September 2025

Friendly staff

Very friendly helpful staff that listen to your needs and match the policy according Reviewed on: 26th September 2025

Excellent communication skills.

Excellent communication skills. Always very helpful, even when issues must seem very trivial to them. Good value for money. I have never had to make any claims or needed assistance but have confidence that would get good service. Reviewed on: 26th September 2025

Excellent Prompt Service

While travelling in the last few years Saga had offered excellent prompt service when needed. Reviewed on: 26th September 2025

Good service from Saga

I've used Saga for my travel insurance for the last couple of years. Being over 70 most insurers prices have shot up. Thankfully I have had no need to use the insurance. Reviewed on: 26th September 2025

A great company to deal with

The staff are always helpful, professional, caring and empathetic. Reviewed on: 26th September 2025

Quick & easy.

Quick & easy. Efficient, friendly reps. Very helpful. Reviewed on: 26th September 2025

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