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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

399% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

A great company to deal with

The staff are always helpful, professional, caring and empathetic. Reviewed on: 26th September 2025

Quick & easy.

Quick & easy. Efficient, friendly reps. Very helpful. Reviewed on: 26th September 2025

Very helpful

Helpful and prompt payment for claims Reviewed on: 26th September 2025

good price and pleasant staff.

good price and pleasant staff. very easy to deal with Reviewed on: 26th September 2025

Always go to Saga.

Always go to Saga. I like their reliability and great customer service. Reviewed on: 26th September 2025

Very helpful person at the end of the phone line to...

Very helpful person at the end of the phone line to help me to fill in the medical details accurately and make sense of the jargon/nuances behind the questions. Reviewed on: 26th September 2025

Good customer service

I have never filed a claim, so I can't comment on that aspect; however, regarding customer service, they have been very professional and easy to work with. Reviewed on: 26th September 2025

Great product and VFM.

Great product and VFM. Easy to speak to some one. Reviewed on: 26th September 2025

Value for money

Reasonable price special as lung cancer (non smoker) patient I have to book insurance by trip although on a preventive drug will not get the all clear for 5 years Reviewed on: 26th September 2025

Great value travel insurance.

Great value travel insurance. Covers our medical ailments and all we needed for a cruise to Norway and Iceland next year. Easy to complete medical questionnaire as part of the new policy process. Reviewed on: 26th September 2025

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