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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1562 reviews)

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4.78

Based on 1,562 reviews, last reviewed 23rd Sep 2026

44700% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great value travel insurance Great value travel insurance also nominated by consumer association Which as a best buy Reviewed on: 23rd September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1562)

Easy to take out People talk to you on the phone

Easy to take out and always available on the phone when things dont go as planned. We arrived late in Africa having being delayed on flight from London. Phoned Saga, booked us and two other couples we meet on to the next flight, told to have dinner while we wait. Just want you need when problems a person sort out no chat bot. Reviewed on: 26th August 2026

Easy and speedy

I had to make a claim due to injury whilst away. It was straight forward to put the claim and I was paid back very quickly. I wouldn’t hesitate to recommend Saga to anyone needing travel insurance. Reviewed on: 26th August 2026

We use Saga Travel Insurance for our cruise holidays...

We use Saga Travel Insurance for our cruise holidays as they offer good cancellation amounts. Luckily we haven't had to claim on it yet but it's good to know that we are covered if anything goes wrong. Reviewed on: 26th August 2026

First Class Service

Once Saga had received the documents required the claim was dealt with very quickly. I was very happy with the service I received and would recommend Saga seeking travel insurance. Reviewed on: 26th August 2026

Great experience

Easy to contact via phone, easy to communicate with friendly advisor and enjoyable experience adjust my renew policy Reviewed on: 26th August 2026

Luckily I have no experience but have seen people on...

Luckily I have no experience but have seen people on holiday. One was a lady staying in my hotel in Madeira who had come off a cruise ship where her husband had a stroke. The were looked after and flown home with medical people accompanying them Reviewed on: 26th August 2026

Fast smooth and easy to arrange

The system is fast and smooth, the quotations reasonable the emails clear and explanatory Reviewed on: 26th August 2026

Price was the deciding factor.

Price was the deciding factor meaning Saga was very competative when health issues are taken into account. Reviewed on: 26th August 2026

Booking travel insurance with Saga is efficient and...

Booking travel insurance with Saga is efficient and quick.. Reviewed on: 26th August 2026

Saga insurance gives me confidence when travelling

My insurance is fairly priced. I am given various easy to understand options which help me choose the best policy for me at any particular time. Customer service is excellent. I feel very confident going on holiday knowing I am insured through a company as reputable as Saga. Reviewed on: 26th August 2026

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