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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

46% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (1074)

Full refund with no quibble

We had to cancel a holiday to South America following an accident. The refund was processed speedily. The person I spoke to was very helpful and my hospital discharge note was sufficient for them to pay the claim in full. Reviewed on: 26th September 2025

All round service and offerings

Great value for money, understand medical issues well, flexible policies and very knowledgeable staff. They work hard to find solutions to difficult situations. Reviewed on: 26th September 2025

Reasonable price insurance, for all your needs.

Very easy process, reasonably priced, covered all our needs. First rate service. Reviewed on: 26th September 2025

Helpful staff offering good coverage

Staff are always helpful and patient when I contact the phone line. Saga Travel Insurance was willing to insure my husband and I despite us each having 2+ medical conditions. Reviewed on: 26th September 2025

Dental treatment claim

Settled our claim for dental treatment in Italy over the phone and the money was in our bank account the same day Reviewed on: 26th September 2025

Simply outstanding no-fuss service from personable r...

Simply outstanding no-fuss service from personable representative with extensive knowledge and understanding of our needs. Reviewed on: 26th September 2025

Easy to add medical conditions and complete quote

Easy to add medical conditions and complete quote Reviewed on: 26th September 2025

Very rarely ill but when I did become ill ..

Very rarely ill but when I did become ill unexpectedly, there were absolutely no problems and they sent the amount without problems and delt with everything beautifully. Reviewed on: 26th September 2025

Excellent value and impeccable advice

Best quote I got for travelling abroad, especially pleased with the quote for cruise Holidays. They gave me excellent information and reminders and always pleasant when I needed to contact them. I always find their emails very helpful and informative. Reviewed on: 26th September 2025

Holiday insurance

Good experience for holiday insurance Reviewed on: 26th September 2025

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