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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1562 reviews)

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4.78

Based on 1,562 reviews, last reviewed 23rd Sep 2026

44700% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great value travel insurance Great value travel insurance also nominated by consumer association Which as a best buy Reviewed on: 23rd September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1562)

Had to provide an update on my partner’s health and...

Had to provide an update on my partner’s health and one phone call was suffice with no additional payment. Reviewed on: 26th August 2026

Absolutely and excellent good customer care service.

Absolutely and excellent good customer care service. Reviewed on: 26th August 2026

Never rollover your insurance automatically

I changed from a company whose annual quote had gone up by 40% and as a loyal customer I was really dissatisfied. Sagas quote was less, and like for like. I booked over the online with a courteous and helpful person. Reviewed on: 26th August 2026

Update policy.

Had to change annual policy. Found it expensive above annual premium but needed the cover. Reviewed on: 26th August 2026

MY recent conversation with a very knowledgeable exp...

MY recent conversation with a very knowledgeable experienced agent was very helpful in deciding how to insure for a future single trip on top of my annual insurance. Reviewed on: 26th August 2026

SAGA is my number one insurance choice!

SAGA is my number one insurance choice! I chose to purchase my travel insurance with SAGA after being a customer for many years with various insurance products, it's always been straightforward, and I have genuinely received value for money with the extent of what is provided; their transparency makes it a lot easier to know I'm not going to be caught out later on, and I have true peace of mind, I really cannot fault them, it's made planning my travels much smoother as I feel aware and prepared should the worst happen. Reviewed on: 26th August 2026

A very efficient service of good value.

A very efficient service of good value. The process is straightforward and clear when booking, also if needing to make a claim. I happily recommend Saga travel insurance. Reviewed on: 26th August 2026

my experience

friendly and knoledgeable and helpfull also explains in understantable terms Reviewed on: 26th August 2026

Excellent Service when Holiday was cancelled

Increased my cover from Europe to include the Middle East (Jordan) in April but Foreign Office advised not to travel due to the war with Jordan, so we cancel and my extra insurance premium was refunded without fuss Reviewed on: 26th August 2026

Really easy to negotiate site and obtain travel insu...

Really easy to negotiate site and obtain travel insurance at very competitive price. I now have peace of mind when taking my annual holiday to Greece that should help be needed an excellent team will be there. Reviewed on: 26th August 2026

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