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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.84 (1077 reviews)

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4.84

Based on 1,077 reviews, last reviewed 12th Mar 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Pedantic claim procedure designed to wear you down! I booked SAGA as I had some medical issues involving high BP and atrial Fib so the usual suspects (Bank) refused cover under standard terms so I was f... Read more Reviewed on: 12th March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1077)

Rapid payment and professional support

Rapid payment and professional support Reviewed on: 26th September 2025

advisor actually listened to me

When I rang to renew my travel insurance the advisor really listened and made the effort to provide me with what I wanted rather than what he was told to sell. Reviewed on: 26th September 2025

Flexible options offered.

Flexible options offered. Price was competitive. Reviewed on: 26th September 2025

Full refund with no quibble

We had to cancel a holiday to South America following an accident. The refund was processed speedily. The person I spoke to was very helpful and my hospital discharge note was sufficient for them to pay the claim in full. Reviewed on: 26th September 2025

All round service and offerings

Great value for money, understand medical issues well, flexible policies and very knowledgeable staff. They work hard to find solutions to difficult situations. Reviewed on: 26th September 2025

Reasonable price insurance, for all your needs.

Very easy process, reasonably priced, covered all our needs. First rate service. Reviewed on: 26th September 2025

Helpful staff offering good coverage

Staff are always helpful and patient when I contact the phone line. Saga Travel Insurance was willing to insure my husband and I despite us each having 2+ medical conditions. Reviewed on: 26th September 2025

Dental treatment claim

Settled our claim for dental treatment in Italy over the phone and the money was in our bank account the same day Reviewed on: 26th September 2025

Simply outstanding no-fuss service from personable r...

Simply outstanding no-fuss service from personable representative with extensive knowledge and understanding of our needs. Reviewed on: 26th September 2025

Easy to add medical conditions and complete quote

Easy to add medical conditions and complete quote Reviewed on: 26th September 2025

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