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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (1078 reviews)

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4.76

Based on 1,078 reviews, last reviewed 5th Jun 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Cancelled my policy due to having a chest infection. I took out a Saga travel insurance policy expecting the premium service and peace of mind they promise to older travellers. Unfortunately, my experien... Read more Reviewed on: 5th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1078)

Friendly, helpful customer advisors.

Friendly, helpful customer advisors. Easily navigated website. Reviewed on: 26th September 2025

Why I stayed with Saga

I 1st triad Saga travel insurance for one of my trips to USA, everyone wanted around the £700 mark, ouch, saga, £370, stayed with them ever since. Reviewed on: 26th September 2025

Excellent service

Easy to apply and very helpful staff Reviewed on: 26th September 2025

I have pre existing conditions and the application p...

I have pre existing conditions and the application process could not have been better Reviewed on: 26th September 2025

Have multiple health issues but for a relatively sma...

Have multiple health issues but for a relatively small extra cost on the holiday Saga do insure me Reviewed on: 26th September 2025

Clear website that navigates you round all the thing...

Clear website that navigates you round all the things you need to know and can also leave out. Reviewed on: 26th September 2025

Easy website and value for money

Easy website and value for money Reviewed on: 26th September 2025

Very good value.

We found SAGA particularly cost effective as we are now both retired. "The team" were especially helpful when we had to cancel a holiday at late notice last year, and the full cost of our cruise was quickly refunded. Reviewed on: 26th September 2025

Easy process and good customer support

Easy process and good customer support Reviewed on: 26th September 2025

Very easy to choose and arrange best cover for us.

Very easy to choose and arrange best cover for us. Easy to deal with. Friendly but professional guidance. Very prompt callback from underwriters when required. Exceptional service and cover at a competitive price. Reviewed on: 26th September 2025

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