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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Easy website and value for money

Easy website and value for money Reviewed on: 26th September 2025

Very good value.

We found SAGA particularly cost effective as we are now both retired. "The team" were especially helpful when we had to cancel a holiday at late notice last year, and the full cost of our cruise was quickly refunded. Reviewed on: 26th September 2025

Easy process and good customer support

Easy process and good customer support Reviewed on: 26th September 2025

Very easy to choose and arrange best cover for us.

Very easy to choose and arrange best cover for us. Easy to deal with. Friendly but professional guidance. Very prompt callback from underwriters when required. Exceptional service and cover at a competitive price. Reviewed on: 26th September 2025

Excellent customer service

Exceeays receive excellent caring customer service whenever I deal with the company Reviewed on: 26th September 2025

Very easy to organise

Very easy to organise online and easy to access documents Reviewed on: 26th September 2025

Great Service

Very easy to talk to, good value for money and the online forms are easy to navigate plus you get a reduction in price if you book a Saga holiday. Reviewed on: 26th September 2025

Best features and price.

Best features and price. Only problem was inability to speak to a person Reviewed on: 26th September 2025

Good value cover, easy to purchase on website and ef...

Good value cover, easy to purchase on website and efficient service. Reviewed on: 26th September 2025

Excellent advice and help from telephone adviser

I took out an annual Travel Insurance Policy with Saga over the telephone. Saga's adviser was very helpful and thorough, enabling me to have the right cover for my planned holiday. Reviewed on: 26th September 2025

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