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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.76 (583 reviews)

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4.80

Based on 583 reviews, last reviewed 27th Aug 2025

38700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

Saga was brilliant when we had to cancel our cruise... Saga was brilliant when we had to cancel our cruise holiday due to a bereavement. We had a full refund with no hassle which helped when we had the dou... Read more Reviewed on: 27th August 2025

Latest lowest rating:

1

Very unsatisfactory Customer Service so far We have been trying to sort out our claim for two months only being able to use emails which are never replied to and no telephone call to sort out ma... Read more Reviewed on: 18th August 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Travel insurance reviews (583)

Confident we are covered

Saga covers our medical conditions and we feel confident it will be there for all eventualities, which gives us peace of mind when we go on holiday. Reviewed on: 13th August 2025

Easy to set up

Easy to set up and get good value cover online. Reviewed on: 13th August 2025

Excellent staff and very good value

Excellent interaction with staff who sought to ensure all my health conditions were covered. At no time did they give bad information and advice Reviewed on: 13th August 2025

Prompt efficient attention when claim was necessary

Prompt efficient attention when claim was necessary Reviewed on: 13th August 2025

Exactly as you’d hope the best travel insurance to be.

Exactly as you’d hope the best travel insurance to be. Friendly, professional and knowledgeable staff. Very organised and efficient and nothing is too much trouble. No need to look around for travel insurance any further. Reviewed on: 13th August 2025

A sympathetic and very helpful

A sympathetic and very helpful person found me a suitable and cost effective travel insurance for my cruise. The quote was very favourable compared to other companies Reviewed on: 13th August 2025

Great customer service team.

Every time I call the customer service team, I always find them courteous, professional, understanding and helpful with my needs and requests. Reviewed on: 13th August 2025

I use Saga for all of my travel insurance...

I use Saga for all of my travel insurance and they are excellent. The website is easy to use, my policies are simple to access and their prices are very reasonable. Reviewed on: 13th August 2025

Best value for money and cover, easy to arrange.

Best value for money and cover, easy to arrange. Reviewed on: 13th August 2025

Excellent service.

Excellent service. Always efficient and friendly Reviewed on: 13th August 2025

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