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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.83 (1074 reviews)

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4.86

Based on 1,074 reviews, last reviewed 14th Oct 2025

98% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

truly outstanding service Called the help line on holiday, they suggested I should go to the Emergency room, and made all the arrangements so when I got there there were no for... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Impossible to get help A phone number is provided to call when you are ill and need prior approval to get medical help. It is answered when you call it but there is nobody t... Read more Reviewed on: 13th October 2025

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1074)

Review of the Saga, Travel insurance:

Great value for money- simple to arrange and good levels of cover

My wife and I went on holiday earlier this year with our two grown up children and we wanted a family travel insurance policy to cover us as a group. We used Saga and found the whole process very simple and quick. Underwriting is on line. Having seen a doctor within the past 12 months about something quite minor, I found other providers wanted to increase my premium by an amount I felt was unreasonable. However, with Saga, the underwriting was completed on line and the whole process was simple. Whilst there was a slight increase in premium it was significantly lower than other providers had quoted. The lower cost did ont come at the expense of cover. The policy provided good levels of cover for various situations and reasonable exclusions. The whole process was quick and simple from start to finish and I'll be using Saga to cover my next holiday. Reviewed on: 5th November 2015

Happy Customer

The travel insurance is clear and transparent in the wording, you know easily what your covered for. The coverage is excellent, as is the customer service. Reviewed on: 2nd October 2025

Excellent insurance cover and brilliant customer ser...

Excellent insurance cover and brilliant customer service. I will always use SAGA for all my travel insurance. Reviewed on: 2nd October 2025

East renewal or changes

Very easy to renew and update on any necessary changes Reviewed on: 1st October 2025

Easy to communicate with

answered all my questions good customer service Reviewed on: 1st October 2025

Unable to go on holiday due to fall.

Unable to go on holiday due to fall. Had good insurance claim follow up. Reviewed on: 1st October 2025

Had to make a claim a few years ago and the procedur...

Had to make a claim a few years ago and the procedure could not have been more friendly and efficient Reviewed on: 1st October 2025

Broke my leg and had to cancel my trip.

Broke my leg and had to cancel my trip., they paid out in full Reviewed on: 1st October 2025

Best price by far especially with the 20% in September

best price by far especially with the 20% in September Reviewed on: 1st October 2025

Great customer service.

Great customer service. Friendly and explained everything clearly. Reviewed on: 30th September 2025

Good and informative

Good and pleasant adviser who provide clear information. Reviewed on: 30th September 2025

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