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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (1076 reviews)

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4.86

Based on 1,076 reviews, last reviewed 3rd Mar 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

No hassle No problems with Saga at all. Easy to deal with. Slightly pricier than expected. No claim so can't comment regarding claims or disputes. Reviewed on: 8th February 2026

Latest lowest rating:

1

Saga: £497 policy worthless despite FCDO safety warning Avoid Saga Travel Insurance. I booked my trip August 2025 and have been a loyal SAGA travel insurance customer, paying £497 for a travel policy specif... Read more Reviewed on: 3rd March 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Travel insurance reviews (1076)

Review of the Saga, Travel insurance:

Great service

Great service and price from Saga Reviewed on: 18th September 2021

Process easy and jargon free.

Process easy and jargon free. All points I needed were explained and covered with no fuss. All information posted out promptly -excellent service Reviewed on: 25th September 2025

Complex medical issues still covered

Complex medical issues still covered and very reasonably priced Reviewed on: 25th September 2025

Perfection

SAGA have provided us with the highest level of customer satisfaction. They are on a par cost wise with other providers yet in my opinion provide an above average level of care to customers. They were excellent when we had to cancel a long planned and much looked to long holiday. The calm way in which they dealt with me over the phone, making everything so easy and stress free. You always speak to a person and they are all highly professional in every aspect. I have researched over providers but am renewing with SAGA again this year I know I can trust them 100%. I travel with confidence and peace of mind Reviewed on: 25th September 2025

Excellent Customer service

Spoke with the Customer Service and they were very helpful. Reviewed on: 25th September 2025

Good service but expensive

Good service but expensive compared to others offering the same cover. Reviewed on: 25th September 2025

Reliable and good value

Each time I take out Saga travel insurance it is a straightforward, well explained and courteous process. Reviewed on: 25th September 2025

Always polite, happy to help and most importantly f...

Always polite, happy to help and most importantly friendly Reviewed on: 25th September 2025

Easy to access and use.

Easy to access and use. Staff are very helpful. Included all I needed. Reviewed on: 25th September 2025

Excellent range of additional aspects to the travel...

Excellent range of additional aspects to the travel insurance policy Reviewed on: 25th September 2025

Great quality with no fuss.

Great quality with no fuss. The website works a treat and contact on the phone is always quickly answered. Reviewed on: 25th September 2025

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