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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.74 (1082 reviews)

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4.74

Based on 1,082 reviews, last reviewed 3rd Jul 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

happy holidays My first experience of Saga was a claim for medical treatment when ill abroad. Handled smoothly, sympathetically and medical fees were refunded. This ... Read more Reviewed on: 3rd July 2026

Latest lowest rating:

1

DO NOT USE SAGA TRAVEL INSURANCE2 We are both 73 years old and took out an annual travel insurance policy with Saga in November 2025. This cost £221.28 in late December my wife had to ... Read more Reviewed on: 27th June 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1082)

Happy customer

Never had to make a claim but have been pleased with all other aspects. When a possible change in medical status occurred it was handled efficiently and with care. Reviewed on: 15th August 2025

Quick efficient service with a very helpful friendly...

Quick efficient service with a very helpful friendly service and great value for money giving me peace of mind knowing I’m fully covered for everything. Reviewed on: 15th August 2025

Excellent Insurance Provider

The lady I dealt with a couple of times was very helpful, explaining everything fully of the policy. I also had her contact details for my second phone call. Taking out the policy was very easy an I was assured fully of the insurance process. Reviewed on: 15th August 2025

Great customer engagement

Shopping for a joint Annual Worldwide Policy it was Saga who took time to understand existing medical conditions and explain fully their options. Very few other companies engaged in such a positive manner. They also provided a discount as I had other insurance with them. Reviewed on: 15th August 2025

This is my second year in booking saga travel insura...

This is my second year in booking saga travel insurance as a lone traveler since I lost my husband a few years ago. We have always been with saga. The only thing I don’t like is that if you are a new customer you get money off. But if you renew your insurance policy you don’t. Reviewed on: 14th August 2025

Excellent customer service.

Easy to contact and excellent friendly and helpful customer service. Reviewed on: 14th August 2025

Very thorough.

Very thorough. A very pleasant negotiation and conclusion Reviewed on: 14th August 2025

A great level of covers for our needs

Very clear with adding health issues. Fair price with excellent cover for an Australia trip. Clear, concise documentation. Reviewed on: 14th August 2025

Efficient and effective support

Needed to update profile and cover information for our cover, the SAGA representative was helpful and efficient in sorting out all the challenges Reviewed on: 14th August 2025

Outstanding customer service

Absolutely fantastic customer service. The team was so supportive in helping, going the extra mile ,very friendly, professional and you actually can talk to a real person with outstanding English Language skills. Reviewed on: 14th August 2025

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