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Saga: Travel insurance reviews

Name: Travel insurance
Rating: 4.78 (1563 reviews)

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4.78

Based on 1,563 reviews, last reviewed 30th Sep 2026

44800% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

SAGA provided me with one trip policy quickly, effic... SAGA provided me with one trip policy quickly, efficiently on line with little fuss and at a reasonable price despite my on going medical problems Reviewed on: 30th September 2026

Latest lowest rating:

1

Bad experience Notified Saga of a minor ear infection which was 4 days .into a 5 day treatment with antibiotics and was charged an additional premium of £852 as I wa... Read more Reviewed on: 26th August 2026

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About this product

Saga travel insurance offers specialist coverage for over 50s.

There are three levels of cover –Essential, Standard and Plus. Saga travel insurance provides cover for most pre-existing medical conditions and you have the option to protect up to nine family and friends of any age.

Saga travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Travel insurance reviews (1563)

So helpful!

Any interaction by telephone has been so much less stressful than my experience with other insurers. Reviewed on: 26th September 2025

Excellent service, and competitive renewal premiums...

Excellent service, and competitive renewal premiums so no need to hunt around every year Reviewed on: 26th September 2025

Price drop

Annual cover for 2 adults UK and Europe. Easy to apply and claim. Efficient and courteous Reviewed on: 26th September 2025

Great product and excellent value for money, good co...

Great product and excellent value for money, good coverage for existing medical conditions. Never had to claim so can't comment on that process Reviewed on: 26th September 2025

Fantastically helpful staff.

Fantastically helpful staff. Dealt with my claim immediately and very efficiently. So pleased that I have now insured my car with Saga as well! Reviewed on: 26th September 2025

Good start hope it continues

Information very good, not rushed to answer the questions , I hope I will not have to make a claim but if something happens then that will really show how good you really are. If everything stays good then I will look into house and contents insurance Reviewed on: 26th September 2025

Excellent, extremely helpful service when I become i...

Excellent, extremely helpful service when I become ill in India. Frequently checked on my progress. Initially the hospital wasn't on their list, but they contacted it and arranged to settle the account. Reviewed on: 26th September 2025

Plain language

Plain language clear straightforward system Reviewed on: 26th September 2025

Covers for extended holidays

Reviewed our annual policy as it allows us to travel for 90 days for one trip. Reviewed on: 26th September 2025

My husband fell and fractured his neck of femur whil...

My husband fell and fractured his neck of femur whilst we were on holiday in France. Saga arranged for our journey home and covered the medical expenses over there. All arrangements were quickly made and the paramedics who came and collected us from Poitiers Hospital were brilliant. Kind, caring and professional. The whole experience was made bearable by the kindness of the Saga Team Reviewed on: 26th September 2025

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